Sales Administration Specialist with an Affinity for AI

This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee the complete commercial sales process, from the creation of quotes and order processing to invoicing and license management.

• Provide operational assistance to Account Executives and the sales team by handling various administrative tasks.

• Ensure the upkeep of customer, contract, and license information within CRM and ERP systems.

• Generate invoices for maintenance and contracts.

• Track contract terms, renewal dates, and cancellation notice requirements.

• Assist partners and customers via phone and email with administrative inquiries related to quotes, orders, and licenses.

• Compile sales reports and evaluate key performance metrics.

• Utilize AI tools for creating quotation text, summaries, data management, and reporting purposes.

• Collaboratively enhance automation and process improvements.

• Work in coordination with Sales, Accounting, Support, and Product Management while managing cross-departmental interactions.

⛳️ Requirements

• Successfully completed commercial training or vocational education.

• 3–5 years of relevant experience in inside sales, sales administration, order processing, or a similar role.

• Proficient in the use of CRM and ERP systems.

• Ideally, possess experience with software licensing and maintenance structures.

• Basic knowledge of accounting is advantageous.

• An interest in AI; experience with tools like Claude, ChatGPT, or Copilot in daily tasks, or a readiness to use these technologies confidently.

• Capability to critically assess the outcomes produced by AI tools.

• A structured, detail-oriented, and dependable work ethic.

• Strong communication abilities coupled with a service-oriented attitude.

• Proactive, with a process-focused and improvement-driven mindset.

• Proficient in spoken and written German (minimum C1 level).

• Good command of Microsoft Excel.

🏝️ Benefits

• Secure, permanent position within a progressive corporate group.

• 100% remote work opportunity.

• Flexible working hours.

• Modern equipment provided.

• Diverse responsibilities that allow for initiative, personal ideas, and active participation in AI-related projects.

• 30 days of annual leave.

• Opportunities for professional development.

• JobRad bicycle leasing program.

• Deutschlandticket public transport pass.

• A motivated team fostering open communication and streamlined decision-making.