Sales Administration Specialist, AI Affinity

This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee the commercial sales process, including the preparation of quotations, order processing, invoicing, and license management.

• Deliver operational assistance to Account Executives and the sales team while managing administrative tasks.

• Ensure accurate maintenance of customer, contract, and license information within CRM and ERP systems.

• Generate invoices for maintenance and contracts.

• Track contract terms, renewal periods, and cancellation notifications.

• Assist partners and customers via phone and written communication with their administrative inquiries.

• Compile sales reports and assess key performance indicators.

• Leverage AI tools for generating quotation texts, summaries, data management, and reporting.

• Advance automation and process enhancements.

• Work collaboratively with Sales, Accounting, Support, and Product Management teams.

⛳️ Requirements

• Completed commercial training or an equivalent qualification.

• 3 to 5 years of relevant professional experience in inside sales, sales administration, order processing, or a similar role.

• Proficient in the use of CRM and ERP systems.

• Experience with software licensing and maintenance models is a plus.

• Basic knowledge of accounting is advantageous.

• Familiarity with AI tools like Claude, ChatGPT, or Copilot, or a willingness to confidently utilize them.

• A structured, detail-oriented, and reliable work approach.

• Excellent communication skills with a service-oriented attitude.

• Proactive mindset with an emphasis on processes and continuous improvement.

• Proficient in German, both written and spoken, with at least a C1 level.

• Strong skills in Excel.

🏝️ Benefits

• Permanent employment contract.

• 6-month probationary period.

• 40 hours of work per week.

• 30 days of annual leave.

• Fully remote work environment.

• Flexible working hours.

• Modern equipment provided.

• Opportunities for professional development.

• JobRad bicycle leasing program available.

• Deutschlandticket public transportation pass offered.

• Secure employment.

• Opportunity to take initiative, contribute ideas, and actively participate in shaping the use of AI.

• Join a motivated team characterized by open communication and streamlined decision-making processes.