Sales / Account Manager – iGaming

This is a fully remote position, open to applicants in Taiwan.

📋 Description

• Act as the main point of contact for client inquiries and requirements

• Establish and nurture robust client relationships for enduring partnerships

• Maintain precise client documentation, including updates and renewals of contracts

• Monitor accounts closely, ensuring services adhere to budgetary constraints and fulfill client expectations

• Collaborate with sales and other departments to devise strategic marketing strategies and attain KPIs

• Conduct regular meetings with team members to review progress and identify areas for enhancement

• Recognize opportunities for upselling, cross-selling, and contract renewals

• Acquire a comprehensive understanding of products and services to improve upselling and cross-selling efforts

• Produce progress reports for clients and senior management

• Address customer inquiries and requests, fulfilling their needs

⛳️ Requirements

• Minimum of 3 years of experience in sales or customer service within the iGaming sector, specifically the Asian Market

• Strong verbal and written communication skills

• Exceptional organizational abilities and keen attention to detail

• Proficiency in Mandarin Chinese (preferably at a native level) along with business-level English

• Demonstrated success in achieving or surpassing sales quotas and receiving favorable customer feedback

• Familiarity with customer success and customer relationship management software

🏝️ Benefits

• Health insurance

• Health Checkup

• Wellness Allowance

• Mobile plan