Sales Account Executive – ERP

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Identify and engage with prospective customers via targeted outreach methods such as email, phone, and social media.

• Establish and maintain strong relationships with contacts by providing relevant resources like webinar invitations, white papers, and blog articles, while understanding their stage in the buying process.

• Convert marketing leads into qualified sales opportunities by educating and challenging potential buyers.

• Collaborate with field sales representatives on outbound prospecting and competitive strategies to create new business opportunities, emphasizing ongoing skill development.

• Act as the primary contact for incoming calls and web inquiries, fostering strong connections with potential clients.

• Manage and nurture leads throughout the sales funnel, ensuring prompt and effective follow-up.

• Qualify leads to determine the optimal follow-up actions and close deals.

• Schedule and conduct introductory sales calls and demonstrations in partnership with the Sales Administrator.

• Consistently achieve and surpass monthly, quarterly, and annual sales objectives.

• Provide regular updates regarding lead status, sales progress, and pipeline management.

• Generate and disseminate reports on sales lead activity and performance.

• Identify and engage clients who may benefit from additional services or new modules, actively collaborating with HRP or ERP Consultants to align offerings with client goals.

• Seek new revenue opportunities aimed at meeting or exceeding retention targets while capturing additional commissions on upsells or new module implementations.

• Proactively contact relevant leadership, such as the Director of HR & Payroll Services, Division Manager, or Team Manager SAE, to request HRP or ERP Consultant support when necessary for account retention, renewals, or upsells.

• Integrate insights from HRP Consultants into client communications and leverage their expertise to enhance retention strategies and renewal negotiations.

• Lead all client-facing interactions, finalize renewal agreements, and secure upsells, ensuring a coordinated approach with HRP or ERP Consultants.

• Keep detailed client interaction records in HubSpot, documenting retention strategy discussions, potential upsell opportunities, and renewal status updates.

• Record actionable insights provided by HRP or ERP Consultants to strengthen client relationships and support retention and upsell efforts.

• Attend industry events, trade shows, and networking opportunities to establish connections with prospective customers.

• Maintain current knowledge of company products and services, including Integration & automation, ERP, HRP, Outsourcing services, and training.

• Present a professional appearance and maintain a work environment that reflects AWCape’s commitment to excellence.

• Drive retention initiatives by cultivating strong client relationships and achieving retention targets as outlined in the incentive structure.

• Ensure retention goals are met, with performance metrics linked to payouts from the retention incentive pool.

• Collaborate with HRP or ERP Consultants to strategize and enhance client retention and renewal success, securing renewal opportunities and exploring upsell potentials.

⛳️ Requirements

• **Key Attributes:**

• Business Acumen: Demonstrate an understanding of organizational operations, including business processes and interpersonal dynamics, to drive sales success.

• Communication Skills: Exhibit exceptional oral and written communication skills, engaging stakeholders at all levels, particularly C-level executives.

• Relationship Management: Show experience in managing accounts and relationships across multiple clients, with a strong grasp of maintaining and developing productive client connections.

• Proactive Sales Hunter: Display ambition and ownership of the sales pipeline by actively pursuing opportunities and building a robust network. Take the initiative to drive business growth by seeking new leads and connections rather than waiting for opportunities to come to you.

• Customer-Centric Approach: Build rapport with a demanding and high-caliber customer base, ensuring satisfaction and fostering long-term partnerships.

• Adaptability & Resilience: Excel in a relaxed yet competitive environment, managing multiple priorities while meeting tight deadlines.

• Collaborative Spirit: Known for your teamwork and willingness to contribute beyond your primary responsibilities, consistently supporting company initiatives and collaborating to achieve shared objectives.

• Problem-Solving Skills: Handle escalations and difficult conversations with ease, embracing the challenge of finding innovative solutions. Your listening skills, empathy, and sound judgment allow you to effectively turn situations around.

• **Qualifications:**

• A minimum of 3 years of experience in B2B sales, sales development, or a related field is required.

• An undergraduate degree or diploma in Business, Marketing, or a related field is preferred; alternatively, 5+ years of relevant experience may be considered in lieu of a degree.

• A proven history of meeting and exceeding sales targets.

• Strong familiarity with sales technologies and tools (e.g., CRM, marketing automation).

• Proficiency in Microsoft Office, especially Excel and Word.

• Exceptional organizational skills, with a keen eye for detail and the ability to multitask effectively.

• **Preferred:**

• 2+ years of successful experience in mid-market software sales, demonstrating a proven track record of achieving and exceeding sales goals.

🏝️ Benefits

• **Work Environment:**

• Work can be conducted in either an open office setting or remotely, with the expectation of on-site travel based on business and management needs. This is a full-time position requiring the flexibility to maintain a regular work schedule. It necessitates the ability to sit and work at a computer for extended periods and to communicate effectively with a diverse audience in person, via phone, and through digital means.

• **About Us:**

• TydeCo is an equal opportunity employer, along with our partner entities AWCape, Applico, and Lescault and Walderman Inc. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. We welcome applications from qualified candidates of all backgrounds, regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy, maternity, or any other legally protected characteristics.

• **We reserve the right to not fill this role.**