SaaS Product Implementation Program Manager – Public Sector

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee and direct intricate, multi-year SaaS implementation initiatives for Federal clients.

• Guarantee timely and high-quality execution of programs throughout planning, delivery, and customer success stages.

• Introduce structured and repeatable program methodologies customized for defense and aerospace projects.

• Serve as a primary liaison with Federal client stakeholders, comprehending and aligning with their program execution frameworks.

• Cultivate robust, trust-based relationships with clients, particularly in high-security and compliance-focused settings.

• Manage cross-functional teams, both internal and client-facing, emphasizing delivery accuracy and accountability.

• Oversee and manage program budgets, risks, and performance KPIs, ensuring clear communication and escalation when necessary.

• Promote continuous improvement and conduct post-implementation assessments to enhance future delivery cycles.

⛳️ Requirements

• Bachelor's degree in a relevant discipline, such as Computer Science, Information Technology, or Business Administration.

• Over 8 years of experience in program or project management, particularly in the public sector or government contracting.

• Demonstrated success in managing multiple complex projects effectively.

• Exceptional leadership and communication abilities, capable of fostering strong relationships with clients and internal teams.

• Strong analytical and problem-solving skills, employing a data-driven approach to decision-making.

• Proficient in project management tools and methodologies, including Agile or Scrum.

• Experience in contract management or procurement processes is highly desirable.

• Ability to work autonomously and juggle multiple priorities in a fast-paced environment.

• Excellent organizational and time management capabilities, with a keen attention to detail.

• Willingness to travel as necessary for client meetings and project engagements.

• Strong interpersonal skills with the ability to develop and nurture peer-to-peer relationships with client counterparts.

• Familiarity with SaaS, Microsoft technologies, and Cloud services.

🏝️ Benefits

• Comprehensive medical benefits (including physical, mental, vision, and dental coverage).

• Employee assistance program (EAP).

• Equity (RSUs) and shared ownership in the company.

• Generous 401K matching.

• Flexible work environment.

• Paid maternity and paternity leave.

• Generous holiday and PTO policy.

• CaaS (Coaching as a Service).

• Annual personal development budget.

• 7 Days for Humanity – 7 paid volunteer days each year.

• Global and regional DEIB steering committees, as well as employee resource groups (ERGs).

• Global DEIB training programs and guest speakers throughout the year.