
RN – Nights, Ambulatory Virtual Nursing
Posted 12 hours ago

Posted 12 hours ago
This is a fully remote position, open to applicants in United States.
• Perform remote evaluations of patients, including triage, crisis intervention, and education through telephone, video, chat, and various digital platforms.
• Create personalized care plans in collaboration with patients and healthcare providers.
• Utilize clinical algorithms and protocols within the Electronic Medical Record to ascertain patient disposition.
• Schedule patients with the appropriate care level based on triage results.
• Support prescription management, referrals, and connect patients with Emory services and external resources.
• Act as a liaison among patients, providers, and the healthcare team.
• Address medication and pharmacy-related issues in alignment with provider orders.
• Educate patients on their care plans and encourage optimal health outcomes.
• De-escalate calls and ensure effective resolutions are achieved.
• Record patient interactions, assessments, and interventions in the EMR system.
• Maintain confidentiality and comply with HIPAA regulations.
• Identify and report concerns related to patient safety and quality.
• Ensure adherence to the ANA Code of Ethics for Nurses and institutional policies.
• Engage in ongoing competency training and development of telehealth nursing skills.
• Train, orient, and mentor new team members, students, and staff as required.
• Stay updated through TEAMS, emails, and internal communications about policy and system changes.
• Participate in staff meetings, huddles, and organizational meetings.
• Support clinical and administrative telehealth operations across various practice settings.
• Maintain a flexible work schedule, including weekends and holidays, to meet business needs.
• Must be a graduate of an accredited prelicensure Bachelor of Science in Nursing (BSN) program with 12 months of recent nursing experience within the past five years, or have recently completed a re-entry nursing program.
• Alternatively, a graduate of an accredited prelicensure Associate Degree in Nursing (ADN) with at least 2 years of recent nursing experience within the past five years.
• A valid, active, unencumbered Compact/multistate RN license (eNLC) is required within 60 days of hire.
• BLS certification is essential.
• Must fulfill all Clinical Nurse Employee Commitments.
• Possess strong critical thinking and data synthesis abilities.
• Demonstrated proficiency in telephone triage, assessment, and communication.
• Capable of multitasking in a fast-paced virtual environment while paying close attention to detail.
• Knowledgeable about electronic medical records (EMR) and e-prescribing systems.
• Familiar with Microsoft Word, Excel, PowerPoint, and Outlook applications.
• Strong interpersonal skills, including cultural competence and ethical decision-making.
• Adherence to Emory's Work From Home Agreement is required.
• Must have high-speed broadband and a reliable internet connection.
• A private and confidential workspace at home is necessary.
• A multistate nursing license is required for this Telehealth position.
• Comprehensive health benefits that commence on day one.
• Student Loan Repayment Assistance & Reimbursement Programs are available.
• Family-focused benefits provided.
• Wellness incentives offered.
• Ongoing mentorship, development, and leadership programs are available.
• Work-from-home arrangement is provided.
• Emory Healthcare offers reasonable accommodations for qualified individuals with disabilities.
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