Risk and Payment Specialist

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Oversee and evaluate suspicious customer activities and potential fraudulent actions.

• Assess payment transactions to detect risks and irregularities related to payments.

• Investigate cases of fraud, violations of Terms & Conditions, and atypical user activity trends.

• Authenticate customer documentation and conduct KYC checks in line with internal protocols.

• Examine significant winnings, withdrawals, and payment transactions to pinpoint potentially risky behaviors.

• Collaborate with Payments, Support, Retention, and other teams to enhance fraud prevention measures.

• Report high-risk situations and suggest further actions as necessary.

• Keep precise records and documentation concerning risk management and payment operations.

• Contribute to the ongoing enhancement of payment and risk control processes internally.

⛳️ Requirements

• Minimum of 3 months of experience in Risk, Payments, Fraud Prevention, KYC, Compliance, Customer Support, or a related area.

• Familiarity with document verification and payment processing.

• Previous experience within the iGaming sector will be regarded as a significant advantage.

• Experience with SoftSwiss products is an additional benefit.

• Excellent attention to detail and the ability to recognize suspicious patterns.

• Analytical mindset with confidence in making decisions based on available data.

• High level of accountability, precision, and persistence.

• Capability to manage substantial amounts of data and cases effectively.

• Proficiency in English at a Pre-Intermediate (A2+) level or higher.

🏝️ Benefits

• Freedom to choose your work location: operate from anywhere in the world with remote options available.

• Flexibility: enjoy adaptable working hours that enable you to balance personal and professional commitments while maintaining focus on exceptional outcomes.

• Corporate English speaking club: enhance your English skills through regular practice and expert support.

• A Culture That Cares: excel in a welcoming environment where a strong corporate culture fosters connections, drives innovation, and ensures you feel truly appreciated.

• Comfort Fuels Success: benefit from a comfortable setting that boosts productivity and encourages professional development, providing you with the tools and space to thrive.

• Accelerate Your Growth: take advantage of career progression opportunities within a rapidly growing marketing company. As the company expands, so will your professional journey.