Risk and Controls Consultant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Oversee the implementation of integrity and quality control measures within the Social Security Solution.

• Recognize integrity, compliance, operational, and business risks, translating them into business requirements, processes, and operational controls.

• Work in collaboration with business and technology stakeholders to assist in solution design and delivery.

• Conduct workshops, gather requirements, and facilitate discussions with stakeholders and clients.

• Create presentations and effectively communicate recommendations to project teams and clients.

• Formulate and propose strategies for risk mitigation, quality controls, and compliance measures.

• Participate in the ongoing enhancement of integrity, compliance, and quality practices.

• Operate within a matrixed environment to negotiate and support complex solution outcomes.

• Collaborate with cross-functional teams to integrate integrity and quality objectives throughout the solution lifecycle.

• Offer guidance and mentorship to junior team members.

• Assist in the delivery of intricate public sector and financial services solutions.

⛳️ Requirements

• Security Clearance: Reliability or higher is necessary at the time of application.

• A minimum of 3 years of experience in implementing citizen-facing public service case management solutions (such as Social Security, Social Services, Taxation, Customs, Grants, or similar) or banking/financial services solutions.

• Strong expertise in business process design and requirements gathering.

• Experience in business process transformation, particularly in implementing complex case management solutions (multi-year).

• Background in designing or implementing fraud, integrity, or quality controls, as well as compliance programs or similar initiatives.

• Risk management experience in a public service or financial services setting, encompassing risk assessment and mitigation strategies.

• Familiarity with working in cross-functional agile product teams.

• Proven experience in preparing presentation materials and leading discussions with clients and stakeholders during workshops.

• Experience in navigating a matrixed environment and negotiating complex solutions.

• Excellent analytical and problem-solving abilities, with a knack for assessing risks and converting them into actionable requirements, processes, and controls.

• Experience in business process transformation (Preferred).

• Involvement in complex, multi-year case management implementations (Preferred).

• Knowledge of risk management, including risk assessment and mitigation strategies, within public sector or financial services environments (Preferred).

• Experience collaborating with cross-functional Agile product teams (Preferred).

🏝️ Benefits

• Collaborative work environment.

• Opportunities for mentorship and knowledge sharing.

• Commitment to inclusive hiring practices.

• Accommodations available throughout the recruitment process.

• Guidance and mentorship opportunities.

• Culture focused on continuous improvement.