RevOps Technical System Analyst

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Take ownership of, implement, enhance, and integrate the revenue technology stack to boost go-to-market (GTM) efficiency and results across Sales, Marketing, and Customer Success.

• Manage and optimize revenue tools, design CRM workflows, oversee cross-system integrations, enforce data governance, and handle vendor relationships.

• Ensure high user adoption of tools, maintain clean and governed data for swift and accurate lead/account routing, reliable forecasting/visibility, and quantifiable productivity and conversion improvements.

• Implement and supervise platforms for intelligence, forecasting, and automation.

• Oversee primary tools including Gong, Clari, ZoomInfo/Ringlead, and others.

• Collaborate with vendors, manage renewals, and resolve tool-related challenges.

• Facilitate seamless communication among core tools and enhance interoperability.

• Evaluate the current GTM tech stack, suggesting consolidations or new additions.

• Provide training to the GTM team on workflows and new tool functionalities.

• Serve as the liaison with Salesforce administrators for CRM data and workflow enhancements.

• Support SFDC hygiene, manage account modifications, and troubleshoot issues.

• Oversee account scoring and enrichment to assist sellers in identifying revenue opportunities.

• Maintain CRM enrichment through automated deduplication and integration processes.

• Develop and sustain automated lead routing in Ringlead.

⛳️ Requirements

• 5-8 years of experience in a related role.

• 3+ years of direct CRM administration experience (preferably with Salesforce) focusing on objects, flows, permissioning, and lifecycle design.

• 2+ years of experience building and managing cross-system integrations and data quality processes.

• Proficient knowledge of the Salesforce object model, flows, validation, permissioning, roles, and reporting; familiarity with CPQ/forecasting is advantageous.

• Understanding of conversational intelligence, revenue forecasting, sales engagement, enrichment/ABM, routing/orchestration, and document automation.

• Experience with API-based integrations, field mapping, error handling, and monitoring.

• Strategies for deduplication, normalization, enrichment; data dictionary; governance.

• Competencies in project/change management, including backlog management, UAT, release notes, training, and adoption tracking.

• Excellent communication and stakeholder management skills for gathering requirements, prioritization, and providing status updates.

🏝️ Benefits

• Health & Wellness — Comprehensive medical, dental, and vision coverage, tailored to your local needs.

• Time Off — PTO and public holidays to rest, recharge, and focus on what matters most.

• Volunteer Days — Dedicated time to contribute and support the communities that are important to you.

• Ignite Days — Dedicated learning days to foster continuous growth, skill development, and professional learning.

• Financial — Compensation that reflects your market value and contributions.

• Tuition Assistance — Support for continuing education and professional development to invest in your growth.

• Flexibility — Work in an environment where you thrive — remote and hybrid options available in most regions.