Revenue Operations Specialist

This is a fully remote position, open to applicants in Portugal, +5 more states.

📋 Description

• Oversee, maintain, and continually enhance the HubSpot CRM, ensuring data integrity, process consistency, and user engagement.

• Provide support to Sales, SDR, Partnerships, and Customer Success teams by managing CRM workflows, automations, and operational procedures.

• Develop, sustain, and improve dashboards and reports that offer insights into pipeline health, sales performance, forecasting, and business metrics.

• Assist with the monthly sales commission process by verifying data and aiding in compensation management.

• Manage revenue tools including PandaDoc, Apollo, and other sales technologies.

• Spot opportunities to automate manual tasks and enhance operational efficiency.

• Resolve CRM and revenue system issues while acting as the first point of contact for end users.

• Aid in sales enablement efforts by organizing documentation, playbooks, and training materials.

• Support RFP responses and other cross-functional operational initiatives.

• Document, maintain, and consistently enhance revenue operations processes and standard operating procedures.

• Work in collaboration with Sales, Finance, Customer Success, Partnerships, and Leadership to ensure seamless operational execution.

⛳️ Requirements

• 1–5 years of experience in Revenue Operations, Sales Operations, CRM Administration, Sales Enablement, or a related operational position.

• Familiarity with administering CRM platforms (HubSpot preferred).

• Experience with sales technology tools and revenue systems.

• Strong analytical abilities with the capacity to create reports and identify trends.

• Excellent organizational capabilities with a keen eye for detail.

• Ability to juggle multiple priorities in a fast-paced setting.

• Strong communication skills and the capability to collaborate across remote teams.

• Nice To Have:

• Experience within a SaaS organization.

• Background in supporting EOR, PEO, HR Tech, or contractor management platforms.

• Proficiency with HubSpot, PandaDoc, Apollo, and BI tools.

• Understanding of MRR, ARR, forecasting, pipeline reporting, and SaaS metrics.

🏝️ Benefits

• **Startup environment: ** RemoFirst is an early-stage startup. Your voice can influence our rapid growth, offering the chance to help build a tech unicorn.

• **Growth opportunity: ** Join an AI-forward company that is fostering innovation through artificial intelligence.

• **Direct impact: ** Your contributions will be central to how we drive revenue growth, support our customers, and stand out in the market.

• **Autonomy and Accountability: ** We prioritize autonomy and accountability, avoiding bureaucracy or lengthy approval processes. Speed and results are essential for our progress.

• **Work for a Market Leader: ** Be a part of a project that includes market-leading clients such as Microsoft and Mastercard.

• **Leadership visibility: ** You will report to the AP Team Lead, meaning your projects will be strategic and critical to the business.

• **Compensation and perks are great: ** Enjoy competitive pay and the flexibility of 100% remote work.

• **Culture: ** Collaborate with exceptional colleagues from top tech companies. We emphasize respect, kindness, and the understanding that everyone has the right to learn from failures. We value diligent yet intelligent work, and diversity and inclusion are core to our culture. As we grow, your insights will help shape our evolving culture.