Revenue Operations (RevOps) Intern

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assist in the license lifecycle by executing biweekly activations and deactivations, as well as monitoring automatic renewals.

• Provide first-level (L1) support for tools by managing access, addressing inquiries, logging requests, and escalating issues as needed.

• Participate in meetings with the Customer Success teams of the tools, documenting product updates and best practices.

• Contribute to monthly adoption reports by team and manager, comparing actual usage against active licenses.

• Maintain the tech stack inventory, ensuring it is current with costs, purchased licenses, active licenses, actual usage, and renewal status.

• Execute basic Salesforce configurations under supervision, including fields, picklists, reports, and dashboards.

• Assist in testing changes throughout the sandbox → staging → production workflow, keeping records of test results.

• Document configurations and processes related to tools.

• Facilitate tool training, onboarding, and refresher sessions, preparing the necessary supporting materials.

• Receive requests from the operations team and log them into the team backlog.

⛳️ Requirements

• Currently enrolled in a degree program for Business Administration, Engineering, Information Systems, or a related area, with an anticipated graduation in 2028 or later.

• Available to work 6 hours each day.

• Excellent organizational skills and discipline with recurring routines.

• Basic to intermediate skills in spreadsheets (Excel/Google Sheets).

• A keen interest in systems: enjoys understanding how a tool functions internally and exploring its configurations.

• Strong written communication abilities.

• Capability to document work efficiently.

• Preferred: previous exposure to Salesforce, including through Trailhead.

• Preferred: familiarity with SQL or BI tools.

• Preferred: interest in no-code automation (n8n, Zapier, Make).

• Preferred: proficiency in English for reading technical documentation.

🏝️ Benefits

• Collaborative and enjoyable work environment.

• Opportunities for continuous learning.

• Applications from Black individuals, women, Indigenous peoples, LGBTQIA+ individuals, and other underrepresented groups are especially encouraged.

• Remote work options available.