Revenue Operations Manager

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Collaborate with Sales, SDR, and Partner teams to enhance CRM workflows, refine sales processes, manage PandaDoc, support revenue tools, and implement cross-functional operational initiatives.

• Take charge of the administration, upkeep, and ongoing enhancement of the CRM, ensuring data accuracy, process uniformity, and user engagement.

• Spot opportunities to automate manual tasks and boost operational efficiency across the revenue organization.

• Create and conduct monthly Sales Enablement training sessions in collaboration with Sales leadership, covering topic selection, presentation creation, and training execution.

• Manage the monthly sales commission calculation process within Remuner, ensuring precision and adherence to compensation plans.

• Collaborate with the Finance team to guarantee prompt and accurate commission payments.

• Oversee the Monthly Recurring Revenue (MRR) reporting process and generate recurring management reports to enhance visibility into revenue performance.

• Develop, maintain, and improve dashboards and reports that facilitate sales performance, pipeline visibility, forecasting, and executive decision-making.

• Assist with ad hoc Request for Proposal (RFP) responses and other strategic initiatives as required.

• Act as the main point of contact for Account Executives and other revenue team members regarding CRM, compensation, sales tools, reporting, and operational processes.

• Work collaboratively across Sales, Finance, Customer Success, Partnerships, and Leadership to document, standardize, and continually enhance revenue operations processes.

⛳️ Requirements

• 5–10 years of experience in Revenue Operations, Sales Operations, Sales Enablement, Sales Compensation, CRM Administration, or a related domain.

• Proven experience managing cross-functional projects that involve multiple stakeholders and competing priorities.

• Strong analytical and problem-solving capabilities, with the ability to interpret data and convert insights into operational enhancements.

• Experience in administering CRM platforms and supporting revenue technology frameworks.

• Exceptional communication and presentation skills, with the capability to clearly explain complex processes to both technical and non-technical audiences.

• Proven track record of enhancing processes, automating workflows, and driving operational efficiencies.

• Highly organized with outstanding attention to detail and the ability to handle multiple initiatives concurrently.

• Comfortable operating in a fast-paced, remote-first environment with distributed teams across various time zones.

🏝️ Benefits

• Competitive compensation

• 100% remote work

• PTO regulated by local statutory