Revenue & Operations Manager

This is a fully remote position, open to applicants in Bolivia.

📋 Description

• Take ownership of the entire revenue engine: including pipeline generation, sales execution, client onboarding, delivery quality, and retention.

• Lead a globally distributed team across various time zones, managing performance through well-defined KPIs and weekly accountability routines.

• Drive Monthly Recurring Revenue (MRR) growth by coordinating efforts with both in-house and outsourced sales resources, while personally closing new business as necessary.

• Enhance client retention to over 95% by refining onboarding processes, establishing communication standards, and implementing effective escalation protocols.

• Maintain a 13-week rolling cash flow overview and identify financial risks before they escalate into issues.

⛳️ Requirements

• Proven track record as a builder: you have successfully scaled a services business from an early stage to generating between $1–$5M in revenue.

• Direct experience in selling and managing monthly recurring services such as bookkeeping, accounting/CAS, fractional CFO, IT managed services, or closely related fields.

• Demonstrated ability to enhance retention through improved onboarding, clearer project scoping, and more effective escalation management.

• Experience in leading distributed or global teams, establishing weekly priorities, and ensuring accountability for outcomes.

• Must possess prior remote work experience and be proficient with remote collaboration tools.

🏝️ Benefits

• Competitive and transparent compensation.

• Rewards for performance and results.

• A culture that emphasizes excellence.