Revenue Operations Director

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Oversee and nurture direct reports by establishing clear priorities, delegating tasks efficiently, conducting quality assurance on their outputs, and ensuring the team meets deadlines. Cultivate individual expertise while developing a high-performing RevOps function.

• Act as the Salesforce authority and strategic leader for Sales, Customer Success, and Marketing. Guide the architecture, enhance pipeline growth, and configure reporting, collaborating with the Salesforce Admin to implement and ensure the CRM adapts to business scaling.

• Take ownership of and enhance dashboards and reporting pipelines in Power BI, Looker, and GA4, integrated with Azure, to provide accurate and timely revenue insights.

• Develop and manage LTV models, churn models, and revenue forecasting models, translating complex analysis into clear commercial narratives for the CRO and the Board.

• Propel the next wave of RevOps automation across sales and marketing processes. Identify opportunities for automation to minimize manual tasks, enhance data quality, and speed up the revenue team’s workflow.

• Manage and optimize the entire sales and marketing technology stack, including Salesforce, Power BI, Azure, GA4, and other tools, focusing on optimization, integration depth, and performance enhancement.

• Improve and refine essential sales processes, including lead routing, opportunity management, and forecasting. Collaborate with the Sales Director to enhance sales execution through data analysis and streamlined processes.

• Assist the Marketing Director with campaign attribution and email automation, ensuring marketing expenditures are tracked and attributed correctly.

⛳️ Requirements

• A Bachelor's Degree is required in Business, Marketing, Finance, Computer Science, or a related field.

• More than 5 years of experience in Revenue Operations, Marketing Operations, or Sales Operations roles.

• Proven track record of directly managing a team within a RevOps or operations setting.

• Expert-level proficiency with Salesforce CRM in a live commercial context; Salesforce Administrator certification is advantageous but not mandatory.

• Hands-on experience in developing LTV models, churn models, or revenue forecasting models.

• Practical experience with Looker, Power BI, and GA4.

• Proven ability to manage and optimize a complex multi-tool sales and marketing technology ecosystem.

• Strong grasp of B2B sales and marketing dynamics; background in SaaS, logistics, or e-commerce is a notable advantage but not essential.

• Demonstrated success in building and advancing reporting automation.

• Excellent skills in project management, stakeholder communication, and documentation.

• Proficient in Google Workspace (Gmail, Docs, Sheets, Slides).

🏝️ Benefits

• Enjoy a generous holiday allowance, providing ample time to rest and recharge, along with an additional day off for your birthday.

• Benefit from paid leave on all UK bank holidays as a standard practice.

• Access a company sick pay scheme that aligns with statutory minimums to support you during times of illness.

• Be recognized for your hard work and commitment through regular performance and salary reviews.

• Thrive in a casual and vibrant environment that encourages you to be yourself.

• You will need a minimum 20 MB broadband connection and your own PC/Laptop equipped with a camera.