Revenue Operations Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Develop, sustain, and enhance performance reports and dashboards tailored for pre-sales, sales, and channel teams;

• Track daily funnel metrics, conversion rates, productivity levels, volume, sales cycles, and performance by source and segment;

• Conduct regular analyses and reports (weekly and monthly), pinpointing variations, bottlenecks, and areas for improvement;

• Provide direct support to commercial leadership through data interpretation, diagnostics, and the formulation of action plans;

• Examine performance challenges throughout the pipeline (e.g., drops in conversion, operational bottlenecks, misalignments between stages);

• Engage in commercial intelligence projects, analyzing historical data, behavioral trends, and optimization prospects;

• Guarantee the quality, consistency, and reliability of commercial data within the CRM and analytical databases;

• Aid in the advancement of commercial processes focusing on data-driven and operational efficiency;

• Collaborate with other RevOps teams (Insights, Processes, Tech Stack) on key strategic initiatives within the department.

⛳️ Requirements

• Prior experience in Sales Ops, RevOps, Business Ops, or commercial intelligence domains;

• Proficiency with HubSpot, especially in utilizing commercial data and reports;

• Familiarity with data and analytics tools such as Metabase and Databricks;

• Capability to navigate various data sources and transform information into actionable insights.

• Nice to have:

• Experience in SaaS companies, fintechs, or rapidly growing B2B enterprises will be viewed favorably.

🏝️ Benefits

• Health and well-being: comprehensive medical and dental insurance with no co-pay, life insurance, allowances for medication purchases, and for physical activity. We also collaborate with Neon for our team’s financial health and Zenklub for physical and mental well-being (offering 4 complimentary monthly sessions with a therapist or nutritionist). Quick massages are also available at our headquarters.

• Food and family: a flexible food benefit provided via a credit card (Visa), which can be used as per each employee’s preference. Free food is available at the headquarters. For families, we offer childcare assistance, a parental support program, and extended maternity and paternity leave.

• Education and growth: in addition to a stimulating environment with robust development opportunities, we provide an in-company training platform and education assistance that covers 70% of tuition for degrees and language courses, as well as funding for courses and books.

• For quality remote work: we offer a Home Office allowance, work equipment, furniture assistance, and a partnership with WOBA allowing employees to access coworking spaces throughout Brazil at their convenience. Check out a virtual tour of our headquarters in Joinville, SC!

• Extras, because the Dream Team deserves it: a Day Off during your birthday month, a Happy Hour allowance, referral bonuses for new hires, annual performance-based bonuses, a Stock Option plan, and a laid-back environment with no dress code.