Revenue Cycle Management Associate Director

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee daily operations for the Insurance division, managing multiple clients, teams, and workflows.

• Enhance productivity, quality, liquidation, and operational performance metrics.

• Track departmental trends, pinpoint operational risks, and execute corrective action plans.

• Ensure uniform workflows, documentation practices, and operational consistency across teams.

• Collaborate with leadership to foster scalable operational processes and optimize workflows.

• Directly manage Managers and/or Supervisors within the division.

• Mentor and develop frontline leadership teams to enhance accountability, communication, and performance management.

• Promote employee engagement, retention, and leadership development initiatives.

• Uphold Revco’s ONE culture and leadership expectations throughout the organization.

• Strengthen client relationships through operational oversight, reporting reviews, and issue resolution.

• Work alongside internal departments such as Training, Human Resources, Technology, and Implementations.

• Evaluate operational and financial performance metrics to discover opportunities for improvement.

• Aid in the development and implementation of departmental goals, KPIs, and performance initiatives.

• Advocate for continuous improvement initiatives and efforts in operational efficiency.

⛳️ Requirements

• A Bachelor’s degree is preferred or equivalent operational leadership experience.

• More than 5 years of experience in healthcare revenue cycle management.

• At least 3 years of leadership experience in managing operational teams.

• Solid understanding of insurance follow-up, denials management, appeals, and revenue recovery operations.

• Proven experience in managing performance metrics, productivity standards, and operational reporting.

• Excellent leadership, communication, organizational, and problem-solving skills.

• Capacity to lead through change in a dynamic operational environment.

• Proficient in operational systems, reporting tools, and Microsoft Office applications.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to support work-life balance.