Revenue Cycle Content Specialist

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Facilitate client discovery sessions to capture existing revenue cycle procedures.

• Partner with operational leaders to create comprehensive standard operating procedures.

• Record client processes across various revenue cycle domains during new client onboarding.

• Convert process documentation into implementation playbooks for transition to operations at go-live.

• Assist internal operations with strategic initiatives related to process optimization documentation.

• Collaborate with stakeholders and project teams to prioritize gathered requirements.

• Communicate and escalate priorities, achievements, and project risks to project management, leadership, and client representatives.

• Safeguard and manage patients’ protected health information in accordance with HIPAA regulations.

• Adhere to Information Security and HIPAA policies and protocols.

• Restrict access to protected health information to the minimum necessary for assigned responsibilities.

• Carry out additional duties as required.

⛳️ Requirements

• Minimum of 2 years of operational or implementation experience in the healthcare revenue cycle is preferred.

• Experience in Patient Accounting and/or Patient Access provider environments is preferred.

• Familiarity with an implementation or operational context, ideally within professional billing revenue cycle.

• Proficient in the Microsoft Office Suite, particularly Word, Excel, and Visio.

• Strong business writing abilities and the capability to pinpoint key aspects of complex issues while outlining subsequent actions.

• Exceptional written and verbal communication skills.

• Robust interpersonal, problem-solving, creative, and decision-making capabilities.

• Capacity to work independently and adapt in a fast-paced environment.

• Experience in a team-centric and collaborative workplace.

• Willingness to work a flexible schedule and outside regular business hours as necessary.

• Must possess a smartphone or electronic device capable of downloading applications for multifactor authentication and security measures.

• Ability to follow instructions, work with others, and manage stress effectively.

• High level of integrity, reliability, urgency, and results-oriented mindset.

• Capacity to collaborate effectively, resolve issues, and make decisions that boost organizational efficiency.

• Customer-service-oriented with a friendly and welcoming demeanor.

• Knowledge of HIPAA and Information Security policies and procedures.

🏝️ Benefits

• Flexible work schedule.

• Option to work outside regular business hours as needed.

• Remote work arrangement available.

• Access to a smartphone or electronic device for multifactor authentication and security purposes.