Revenue Cycle Applications Analyst – Epic

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute intricate Epic tools and processes.

• Actively support and oversee assigned Epic modules.

• Define, plan, and fulfill customer requests, resolve break-fix issues, and manage projects.

• Function as the Epic Subject Matter Expert for designated modules.

• Assist in making decisions regarding application integration and enhancements to Epic workflows.

• Implement and document standard Epic builds following best practices.

• Assume responsibility for high-complexity issues.

• Gather and document customer requirements.

• Evaluate, select, design, develop, and deploy revenue cycle information solutions.

• Create project work plans and testing plans.

• Coordinate functional design, interface, conversion, and database specifications.

• Assess existing systems and explore alternative solutions for user needs.

• Mentor junior analysts in mastering the Epic platform.

• Assist junior analysts in troubleshooting Epic issues and executing system modifications.

• Facilitate effective communication with user departments, IT personnel, and vendors.

• Engage in strategic information planning and ongoing improvement projects.

• Independently lead Epic projects.

• Organize and conduct meetings; create agendas and record meeting minutes.

• Analyze and adjust system procedures to address complex issues.

• Prepare documentation, presentations, and reports.

• Stay informed about corporate policies, regulatory obligations, and information systems security policies.

⛳️ Requirements

• Associate degree in computer science, information technology, or a related discipline.

• Relevant Epic Certification(s) are required.

• Seven years of experience in Information Technology, Revenue Cycle operations, or a related field.

• Three years of experience with Epic.

• Exceptional oral and written communication abilities.

• Customer service-oriented.

• Capable of working independently.

• Proactive with the ability to make routine decisions autonomously.

• Strong problem-solving skills.

• Outstanding organizational, time management, and customer service capabilities.

• Proficient in MS Office Suite, Outlook, Excel, PowerPoint, and other computer applications.

🏝️ Benefits

• Competitive salary and compensation package.

• Opportunities for professional development and training.

• Flexible work schedule and remote work options.

• Comprehensive health and wellness benefits.

• Engaging work environment with a focus on teamwork.