Retail Partner Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of a portfolio of retail partners as their primary strategic liaison at Instacart.

• Foster partner relationships and ensure measurable long-term success in partnerships.

• Spot growth opportunities and identify gaps within partner accounts.

• Collaborate with product, engineering, marketing, operations, and strategic finance teams to provide partner solutions.

• Convert platform data and performance metrics into strategic narratives and recommendations for retailer leadership, including CEOs and Owners.

• Implement partnership plans across various workstreams and a dynamic portfolio.

• Develop an in-depth understanding of Instacart’s platform capabilities, growth levers, and operational intricacies.

• Achieve measurable outcomes such as revenue increase, product adoption, and operational enhancements.

⛳️ Requirements

• Over 5 years of experience in partnerships, account management, business development, or a similar client-facing commercial position.

• Proven experience in managing and expanding complex, multi-stakeholder senior-level relationships, including interactions with Directors, VPs, and C-suite executives.

• Strong analytical abilities and experience working directly with data to uncover trends, generate insights, and craft strategic narratives.

• Demonstrated success in achieving measurable results, such as revenue growth, product adoption, or operational enhancements within an account portfolio.

• Experience in coordinating cross-functional teams or resources without direct management authority.

• Preferred: background in e-commerce, grocery, retail, or marketplace platforms.

• Preferred: capability to create and deliver executive-level business reviews or strategic roadmaps to senior retail or CPG leadership.

• Preferred: comfort in navigating ambiguous, rapidly scaling environments.

• Preferred: experience collaborating cross-functionally with product and engineering teams.

🏝️ Benefits

• Remote work options under Instacart’s Flex First policy.

• Flexibility to work from home, an office, or a favorite coffee shop.

• Regular in-person events.

• New hire equity grant.

• Annual refresh grants.

• Market-competitive compensation and benefits.