Retail Auto Relationship Manager

📋 Description

• Building and nurturing relationships with medium to large, complex, and high-performing auto dealer accounts within the designated market territory.

• Crafting and implementing strategies, proposals, and initiatives aimed at generating additional revenue by optimizing business opportunities.

• Evaluating the needs of auto dealers to ensure their satisfaction.

• Analyzing profitability and risk associated with ongoing relationships.

• Creating and executing procedures to enhance relationships when necessary while ensuring they remain profitable.

• Collecting any outstanding payments owed to WF Auto.

• Assisting in resolving customer-generated complaints through the Lines of Business or Enterprise complaints office.

• Ensuring that processes within the market territory align with corporate objectives.

⛳️ Requirements

• A minimum of 2 years of experience in Retail Auto Relationship Management, or equivalent demonstrated through a combination of work experience, training, military service, and education.

• Proficient in prospecting, sales, negotiation, and influencing skills.

• Capable of negotiating, influencing, and collaborating effectively to foster successful relationships.

• Competent in contributing to the development and execution of sales and service goals to meet organizational and customer objectives.

• Intermediate skills in Microsoft Office (Word, Excel, and Outlook).

• Ability to engage with all levels within an organization.

• Proficient in interacting effectively and confidently with senior management.

• Excellent organizational, multitasking, and prioritization capabilities.

• Experience in auto finance.

• Familiarity with CRM tools such as Salesforce.

🏝️ Benefits

• Health insurance.

• 401(k) matching.

• Flexible work hours.

• Paid time off.