Resource Specialist, Care Manager

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• In the role of Resource Specialist Care Manager, you will assist families of children with complex medical conditions by providing emotional support, coordinating care, and guiding them through the healthcare system.

• Conduct comprehensive assessments, focusing on the current medical, behavioral, and intricate social needs.

• Identify obstacles to care, including food insecurity, unstable housing, transportation issues, and limitations related to insurance.

• Work collaboratively with families and multidisciplinary teams to set personalized care objectives.

• Create and sustain an integrated care plan that addresses medical, behavioral, and social requirements.

• Ensure prompt follow-up on referrals, evaluations, and treatment recommendations.

• Educate families on how to navigate local resources and agencies.

• Provide emotional support and guidance during challenging times for families.

• Advocate for resources and the elimination of barriers, connecting families with available assistance.

• Cultivate and sustain relationships with community organizations that support children facing medical and behavioral health challenges.

• Stay updated on new programs and resources relevant to the population served.

• Represent the organization at community events, health fairs, and resource meetings.

• Engage in regular consultations with an interdisciplinary team to monitor patient progress.

• Carry out additional duties as assigned.

⛳️ Requirements

• Master's degree with major coursework in social work, community/social services, and/or case management.

• LMSW is strongly preferred.

• Licensure/certification preferred (LMSW, CCMC, C-SWCM).

• 2-3+ years of experience in social service case management is required.

• A minimum of 1 year of experience working with the pediatric population is required.

• Knowledge and application of motivational interviewing practices and/or techniques.

• Comfort in working with acute populations and familiarity with school and community resources is highly preferred.

• Experience providing telehealth services and engaging with families in a remote setting.

• Bilingual Spanish is strongly preferred.

🏝️ Benefits

• Competitive medical, dental, and vision insurance.

• Healthcare and Dependent Care FSA; Company-funded HSA.

• 401(k) with a 4% match, fully vested from day one.

• Employer-paid short and long-term disability.

• Life insurance equal to 1x annual salary.

• 20 days PTO plus 10 Company Holidays and 2 Floating Holidays.

• Paid leave for new parents.

• Additional benefits to be outlined in the offer.