Resource Specialist

This is a fully remote position, open to applicants in Alabama, +8 more locations.

📋 Description

• Act as a regionally designated subject matter expert on responses to child sex trafficking and trauma-informed, youth-centered interventions.

• Offer tailored, case-specific support to child welfare professionals and multidisciplinary team members assisting youth involved in active NCMEC missing-child cases.

• Aid in recovery planning, safety planning, youth engagement, connecting to specialized local resources, and resolving system barriers and complex case scenarios.

• Conduct strategic outreach and build relationships with victim service providers, child welfare agencies, child advocacy centers, task forces, and regional resources.

• Keep updated on regional resources, contacts, laws, policies, processes, and knowledge related to child sex trafficking responses.

• Establish and maintain connections with specialized providers and national child sex trafficking networks.

• Engage in outreach to child welfare and multidisciplinary team members to facilitate intentional, victim-centered, trauma-informed recovery plans.

• Deliver psychoeducation and coaching on strength-based youth engagement, safety planning, and support regarding youths’ stages of change.

• Accurately document case efforts and activities within required timelines.

• Collaborate with NCMEC case managers, analysts, supervisors, and managers across relevant divisions.

• Contribute to the development of materials and resources for child welfare professionals and multidisciplinary teams.

• Provide technical assistance regarding operational child sex trafficking recovery plans, victim support, and trauma-informed considerations.

• Occasionally participate in live, short-duration enforcement operations, which may involve evening, overnight, or weekend shifts.

• Share effective practices, research, case studies, and resources with Recovery Services Team members.

• Communicate individualized, practical applications of trauma-informed responses, victim engagement, safety planning, and rapport building.

• Deliver presentations and training sessions on NCMEC resources and Recovery Services Team offerings.

• Explain NCMEC programs, resources, and data to both internal and external stakeholders.

• Collaborate on projects and cases involving missing or exploited child victims of sex trafficking.

• Advocate for NCMEC’s child protection mission and maintain professional, courteous communication with stakeholders.

• Respond promptly to calls and correspondence, adhere to organizational policies, and perform other assigned tasks.

⛳️ Requirements

• Bachelor’s degree in Social Work, Criminal Justice, or a related field.

• At least 6 years of professional experience delivering direct services to survivors of child sex trafficking, combined with practical expertise in providing tailored technical assistance to professionals on complex subjects like trauma-informed responses, stages of change, safety planning, and strength-based youth engagement.

• Proven experience in participating in recovery responses or planning initiatives related to victims of child sex trafficking.

• Experience in professionally challenging misconceptions, biases, and attitudes towards youth who have run away and are being exploited through child sex trafficking.

• Background working within or alongside child welfare agencies is strongly preferred.

• Specialized knowledge and experience with populations affected by child sex trafficking; experience with marginalized youth and communities is strongly preferred.

• Individuals with lived experiences of child sex trafficking or other relevant specialized experiences are encouraged to apply.

• None of the specified licenses or certifications are mandatory; however, LSW, LCSW, LPC, and LPA are preferred.

• Must be eligible to apply for Virginia Criminal Information Network (VCIN) certification, which requires U.S. citizenship or lawful U.S. residence for the past ten consecutive years.

• Ability to successfully pass background screening, which includes fingerprinting, a criminal history check, and professional references.

• Strong understanding of child sex trafficking issues, victim vulnerabilities, trafficking tactics, victim services, survivor-informed efforts, policy, and legislation in the U.S.

• Proven track record of managing and establishing relationships with diverse local and national anti-trafficking stakeholders.

• Demonstrated ability to synthesize complex topics and effectively communicate them to relevant audiences.

• Proven problem-solving, communication, active listening, and mediation skills.

• Ability to manage difficult or disturbing case situations.

• Excellent organizational and interpersonal skills; capacity to prioritize multiple tasks.

• Strong computer proficiency, including Microsoft Office Suite, PowerPoint, and Excel, with the ability to learn new software systems.

• Ability to balance projects, meet deadlines, and ensure compliance with staff project deadlines.

• Adaptability, flexibility, and the ability to work both independently and collaboratively as part of a team.

• Capacity to handle and maintain the integrity and confidentiality of sensitive materials and information.

• Passion for combating child sex trafficking in the U.S. and promoting NCMEC’s mission.

• Must reside in Florida, Georgia, Alabama, Mississippi, Tennessee, South Carolina, North Carolina, Kentucky, or West Virginia, or be willing to relocate to a state in the region.

• Availability Monday to Friday, from 9:00 a.m. to 5:30 p.m. in the time zone that encompasses most of the states served.

• Willingness to travel as necessary; occasional after-hours, overnight, and weekend work may be required.

🏝️ Benefits

• Fully remote work arrangement.

• Access to high-speed internet and a workspace that ensures the safety of sensitive information.

• Opportunities for occasional travel, conferences, training, presentations, and public speaking engagements.

• Minimum of 37.5 working hours distributed over five days per week.

• Availability for after-hours and weekend response/collaboration as needed.