Residential Sales Representative

This is a fully remote position, open to applicants in Maine.

📋 Description

• Carry out daily door-to-door canvassing in designated Maine territories to promote fiber internet services.

• Identify potential customers and deliver accurate information about service availability, plans, pricing, and current promotions.

• Process new service orders on-site and liaise with the network operations team for activation.

• Achieve or surpass established sales targets and key performance indicators (KPIs) throughout the 6-month term.

• Keep thorough and accurate documentation of all field interactions within the CRM or ticketing system.

• Follow up on leads and inquiries generated from residential sales campaigns.

• Organize and prioritize follow-up visits based on customer interest and urgency.

• Oversee and monitor the status of pending installations to ensure customer satisfaction.

• Articulate technical fiber concepts, including speed advantages and ONT placement, in straightforward, non-technical terms.

• Describe the benefits of fiber over traditional copper or cable connections to help customers appreciate the value of an upgrade.

• Work with the network operations and sales leadership teams to remain informed about infrastructure deployment in Maine.

⛳️ Requirements

• High school diploma or equivalent is required.

• Prior experience in door-to-door sales, retail sales, or customer-facing roles is preferred.

• Knowledge of Maine's geography and local communities is a significant advantage.

• Experience in telecommunications or internet services is advantageous.

🏝️ Benefits

• Competitive salary and commission structure.

• Comprehensive training and ongoing support.

• Opportunities for career advancement within the company.