Reservations Coordinator

This is a fully remote position, open to applicants in India.

📋 Description

• Transform booking inquiries into successful sales

• Anticipate and enhance every facet of the guest journey and experience

• Optimize sales and profitability by tracking consumer demand and implementing upselling strategies

• Meet and exceed sales objectives

• Actively work to ensure guest satisfaction

• Assist in the efficient operation of the reservations department

• Provide outstanding and unforgettable guest experiences

• Collaborate with the reservations team to offer top-notch service

⛳️ Requirements

• Flexibility and a positive “Yes I Can!” mindset

• Exceptional attention to detail

• Ability to creatively solve problems

• Passion for delivering extraordinary service

• Capability to work collaboratively within a team to ensure guest satisfaction

• Strong verbal communication abilities

• Previous experience in a similar role is advantageous but not mandatory

🏝️ Benefits

• Opportunities for career development, growth, and continuous learning

• An inclusive, enjoyable, and meaningful workplace culture

• Employee Resource Groups and initiatives focused on inclusion

• Exclusive global hotel discounts of up to 53% for team members

• Guaranteed minimum of 30% off for friends and family

• Discounts on breakfast, food and beverage, spa services, and more

• Local perks and rewards customized to the employee's country