Renewals Account Manager – US Time Zone

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee the contract renewal process

• Provide pricing estimates to channel partners

• Guarantee the delivery of quotes to final customers

• Collaborate with partners and customers to address inquiries

• Manage the renewal workflow through booking

• Articulate the advantages of CrowdStrike products to promote license growth and increase per-endpoint revenue

• Collaborate with the Account Manager to ensure a smooth customer experience

• Actively engage with partners and customers to drive timely renewals and enhance Annual Recurring Revenue (ARR)

⛳️ Requirements

• Proven track record of meeting or surpassing expectations in a role focused on individual performance and quotas

• Capability to juggle diverse daily responsibilities and adapt priorities in a dynamic environment across multiple projects

• Technical proficiency and a quick learner of new concepts

• Outstanding written and verbal communication abilities

• Competence to work autonomously or within a team

• Inquisitive mindset, eagerness to learn, and a competitive edge

• Comfort in managing objections and conducting negotiations

• Excellent time management capabilities

• Background in security or SaaS sales

• Experience in Customer Success/Service roles

• Familiarity with Salesforce or similar CRM solutions

• 2+ years of relevant experience, or equivalent experience in consulting or account management, specifically in cybersecurity

• Bachelor's degree from an accredited institution or relevant experience

• Demonstrated experience utilizing AI technologies to enhance decision-making, optimize workflows and processes, improve efficiency, and drive business results

• Availability to work US hours (6:30 PM IST to 3:30 AM IST)

🏝️ Benefits

• Industry-leading compensation and equity awards

• Comprehensive wellness programs for physical and mental health

• Competitive vacation and holiday policies for relaxation

• Paid parental and adoption leave

• Professional growth opportunities for all employees, regardless of role or level

• Employee Networks, local neighborhood groups, and volunteer opportunities to foster connections

• Lively office culture featuring world-class amenities