Renal, Rare Territory Account Specialist

This is a fully remote position, open to applicants in Texas.

📋 Description

• Lead tailored engagement with accounts and healthcare professionals across a designated region.

• Serve as the main liaison for key accounts and healthcare providers.

• Foster meaningful relationships with customers and identify common goals.

• Facilitate solutions that connect customers to Novartis resources, enhancing patient outcomes.

• Balance the generation of demand with strategic engagement of accounts.

• Address and resolve account challenges with customized solutions.

• Develop strategic territory plans that align with shared objectives.

• Utilize insights and strategies to drive product demand and enhance patient outcomes.

• Collaborate with territorial team members, field teams, and home-office staff to meet customer needs and provide access support.

• Assess market intelligence, competitive landscapes, and cross-functional dynamics to foresee opportunities and challenges.

• Leverage territory data and market trends to uncover local insights and bolster pull-through initiatives.

• Lead effective virtual and in-person engagements with customers.

• Organize planning sessions with key stakeholders to tackle complex issues.

• Work collaboratively across functions to urgently address customer requirements.

• Provide timely access support and work closely with Patient Specialty Services.

• Employ digital tools and omni-channel approaches to personalize outreach in both virtual and in-person environments.

⛳️ Requirements

• A Bachelor’s degree from an accredited four-year college or university is mandatory.

• Experience in the pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last five years, or experience in complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors.

• A proven history of consistent high performance.

• Experience in navigating and selling to large accounts and key customers.

• Strong analytical skills to seek, prioritize, and apply relevant information to address customer issues.

• Ethical leadership qualities with a capacity to cultivate an environment that promotes ethical behavior and compliance with company policies and regulations.

• Must reside within the designated territory or within a reasonable commuting distance of 50 miles from the territory boundary.

• Willingness to travel 60–80% across a wide geographical area.

• Capability to drive and/or fly within the territory.

• A fully valid and unrestricted driver’s license is required.

• Associate level: recently transitioned from the US Military with four or more years of military service in a leadership role, or limited prior sales experience.

• Territory level: Two or more years of experience in a relevant industry or sales role of comparable complexity within the last five years.

• Senior level: Five or more years of experience in a relevant industry or sales role of comparable complexity within the last five years.

• Executive level: Ten or more years of experience in a relevant industry or sales role of comparable complexity within the last five years.

• Strong collaborative skills and the ability to work cross-functionally in a matrix environment.

• Proficiency in communicating clinical product information.

• Desirable: experience across various therapeutic groups, disease states, account management strategies, and new product launches.

• Desirable: knowledge of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and/or medical interactions with healthcare providers.

• Customer-facing employees must adhere to customer credentialing guidelines, which may include vaccination requirements.

• Ability to successfully complete initial training, including home study of eight or fewer hours per day and 40 or fewer hours per week.

🏝️ Benefits

• Performance-based cash incentive.

• Eligibility for annual equity awards, depending on role level.

• Health benefits.

• Life insurance benefits.

• Disability benefits.

• 401(k) plan with company contribution and matching.

• Vacation time.

• Personal days.

• Holidays.

• Other leave options.

• Reasonable accommodations for qualified individuals with disabilities.