Renal / Rare Territory Account Specialist

This is a fully remote position, open to applicants in Georgia.

📋 Description

• Lead tailored account experiences based on the requirements of accounts and healthcare providers.

• Serve as the main point of contact for key accounts and healthcare professionals (HCPs).

• Establish meaningful connections with customers and identify common priorities.

• Navigate solutions that link customers to Novartis resources, enhancing patient outcomes.

• Balance demand generation with strategic account engagement.

• Address and resolve account challenges with customized solutions.

• Develop strategic territory plans aligned with shared priorities.

• Drive product demand while supporting improved patient outcomes.

• Collaborate with territory teammates, field teams, and home-office colleagues to meet customer needs and provide access support.

• Utilize market, competitive landscape, and cross-functional knowledge to foresee opportunities and challenges.

• Leverage territory data and market trends to reveal local insights and support pull-through efforts.

• Lead impactful customer interactions both virtually and in person.

• Organize planning sessions with key stakeholders to address complex challenges.

• Work collaboratively across functions to urgently meet customer needs.

• Provide real-time access support and collaborate with Patient Specialty Services.

• Employ digital tools and omni-channel strategies for personalized virtual and face-to-face customer outreach.

⛳️ Requirements

• A bachelor’s degree is required from a four-year college or university.

• Experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last five years; candidates from medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors are also encouraged to apply.

• A proven history of consistent high performance.

• Experience in navigating and selling to large accounts and key customers.

• Analytical skills to seek, prioritize, and utilize relevant information to resolve customer challenges.

• Capability to demonstrate ethical leadership and foster ethical behavior and compliance with company policies and laws.

• Must live within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.

• Willingness to travel 60–80% across a broad geography.

• Ability to drive and/or fly within the territory.

• A fully valid and unrestricted driver’s license is required.

• For Associate level: limited prior sales experience is acceptable, or 4+ years of military service in a leadership role.

• For Territory Account Specialist: 2+ years of experience in a relevant sales position within the last five years.

• For Senior Territory Account Specialist: 5+ years of experience in a relevant sales position within the last five years.

• For Executive Territory Account Specialist: 10+ years of experience in a relevant sales position within the last five years.

• Ability to collaborate across functions within a matrix environment.

• Capability to communicate clinical product information effectively.

• Initial training may involve home study of no more than 8 hours per day and 40 hours per week.

• The company will not sponsor visas for this position.

🏝️ Benefits

• Performance-based cash incentive.

• Eligibility for annual equity awards, depending on role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability benefits.

• 401(k) plan with company contributions and matching.

• Paid vacation.

• Personal days off.

• Paid holidays.

• Other types of leaves.

• Reasonable accommodations for individuals with disabilities.