Reliability Engineer

This is a fully remote position, open to applicants in District of Columbia, +1 more state.

📋 Description

• Acquire a comprehensive understanding of platform products and operational workflows.

• Engage in on-call rotations and react swiftly and effectively to mission-critical incidents.

• Identify, resolve, and proactively avert issues faced in the field.

• Collaborate with internal stakeholders to enhance the scalability and reliability of data platform processes for customers.

• Recognize recurring challenges and inefficiencies, automating or streamlining workflows as necessary.

• Advocate for and implement product improvements based on insights gathered from the field.

• Produce clear, actionable documentation and disseminate best practices to enhance team and company-wide reliability.

⛳️ Requirements

• Must be a U.S. citizen or lawful permanent resident.

• Educational background in Computer Science, Engineering, Information Systems, or a related technical discipline.

• Proficiency in programming languages such as Python, Java, and SQL.

• Familiarity with parallel data processing and optimization of Spark jobs.

• Strong organizational capabilities and meticulous attention to detail.

• Ability to set priorities effectively.

• Demonstrated resourcefulness and creativity in fast-paced, dynamic environments.

• Capacity to work both independently and collaboratively to address ambiguous technical and operational challenges.

• Experience in root cause analysis and documenting solutions for a broader impact.

• Availability to address critical outages during assigned on-call weeks.

• Passion for hands-on problem-solving, continuous improvement, and knowledge sharing.

🏝️ Benefits

• Competitive compensation package.

• M9 Benefits (details linked in posting).