Release Engineer

This is a fully remote position, open to applicants in Alabama, +16 more states.

📋 Description

• Maintain an integrated overview of release schedules, interdependencies across stacks, and requirements specific to customers.

• Facilitate the release planning process among Engineering, Product, and the Release Team.

• Identify and elevate potential release risks, conflicts, and dependencies.

• Monitor feature readiness, deployment prerequisites, and customer availability across various technology stacks.

• Implement approved customer-specific feature flag activations during US business hours, adhering to established protocols and change management controls.

• Ensure transparency regarding enabled features and manage handoffs with the Release Team.

• Confirm that necessary testing, approvals, and operational readiness criteria are met prior to release.

• Validate that deployment and rollback procedures are thoroughly documented and tested.

• Raise unresolved readiness gaps and risks prior to the release.

• Manage release readiness across Engineering, QA, Product, Implementation, Support, and other involved parties.

• Ensure that customer-facing teams are adequately prepared for changes prior to availability.

• Oversee customer-specific release timelines and rollout preparedness.

• Maintain precise release status, schedules, and information regarding customer impact.

• Coordinate the preparation of release notes, internal communications, documentation, and training readiness.

• Identify environments and supporting materials that need updates following a release.

• Ensure successful delivery and feature availability for the intended customers.

• Manage post-release follow-up, issue escalation, and capture lessons learned.

• Enhance the predictability, visibility, and inter-team collaboration of releases.

⛳️ Requirements

• Proven experience in software release management, technical project coordination, or engineering operations.

• Solid understanding of software development, testing, deployment, and release methodologies.

• Excellent cross-functional coordination, organizational, and communication abilities.

• Capability to manage technical dependencies, release risks, and competing priorities effectively.

• Technical proficiency to analyze release information and operate feature flags according to established protocols.

• Availability to work during US business hours consistently.

• Experience with enterprise SaaS, both single-tenant and multi-tenant products, or deployments tailored to specific customers.

• Familiarity with feature flags, CI/CD pipelines, and release automation processes.

• Background in healthcare software or other regulated sectors.

• Proficiency with Jira, Jira Service Management, and Confluence.

• Experience in managing releases across multiple products or technology stacks.

🏝️ Benefits

• Remote First

• Paid Time Off

• 11 Paid Holidays/Year

• Year-End Holiday Break

• Health, Dental, Vision

• HSA/FSA

• 401K with Company Match

• Disability & Life Insurance

• Employee Assistance Program

• Paid Parental Leave