Regulatory Product Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Define, prioritize, and deliver product functionalities for BCC Software solutions that support USPS regulatory rate case cycles, postal compliance, and mail presort optimization.

• Take ownership of the roadmap for presort and postal regulatory capabilities, which include USPS rate cases, pricing, labeling lists, Mail.dat/Mail.XML, and compliance updates.

• Convert USPS regulations, DMM requirements, postal releases, industry guidance, and customer needs into detailed requirements, acceptance criteria, and priorities.

• Manage features related to mail preparation and presort products, encompassing sortation logic, discounts, palletization, co-mail, entry points, carrier route, eDoc, and reporting.

• Act as the product owner for several engineering teams while coordinating timely updates.

• Lead the integration of three presort engines into a singular modern presort engine, which includes migration strategies, capability parity, technical requirements, sequencing, and success metrics.

• Collaborate with engineering, QA, postal affairs, support, implementation, sales, marketing, and leadership to ensure compliant releases.

• Engage with customers, mail service providers, printers, production mailers, industry partners, and USPS-related contacts to validate needs and direction.

• Balance requirements across small business, mid-market, and enterprise sortation products.

• Define technical specifications for presort processing, which includes data handling, validation, algorithms, performance, certification, auditability, documentation, exceptions, and integrations.

• Prioritize the backlog based on deadlines, customer value, compliance risk, effort, revenue impact, readiness, and strategic alignment.

• Coordinate release readiness for rate case and out-of-cycle postal updates, which includes sign-off, release notes, training, customer communications, support enablement, and triage.

• Monitor performance, adoption, defects, compliance risk, and feedback to inform continuous improvement and roadmap decisions.

• Serve as a subject matter expert in presort products, explaining capabilities and postal change impacts to both internal and customer-facing teams.

• Participate in industry and USPS-led workgroups, which may involve negotiable travel for regular onsite meetings throughout the year.

⛳️ Requirements

• Bachelor’s degree in business, computer science, information systems, engineering, operations, logistics, or a related field; equivalent experience will be considered.

• 5+ years of experience in product management, product ownership, business analysis, or a similar software product role.

• Strong knowledge of USPS mail preparation, presort, postal discounts, rate cases, DMM requirements, and eDoc workflows, or the ability to develop expertise quickly.

• Experience in defining technical requirements for complex software, including data flows, integrations, processing engines, rules logic, performance, and release dependencies.

• Capability to lead product modernization or platform consolidation, including migration planning, stakeholder alignment, risk management, and phased delivery.

• Proficient in translating regulatory, operational, and technical information into actionable requirements and clear communications for stakeholders.

• Experience working with agile teams or the Scrum Framework, covering roadmap planning, backlog refinement, sprint planning, acceptance testing, and release readiness.

• Strong analytical, prioritization, problem-solving, and decision-making abilities.

• Excellent written and verbal communication skills tailored for executive, technical, customer-facing, and external audiences.

• Customer-focused mindset with experience in gathering feedback from small business, mid-market, and enterprise users.

• Preferred: experience with presort software, postal optimization, Mail.dat, Mail.XML, PostalOne!, Intelligent Mail barcode, PAVE certification, or USPS compliance releases.

• Preferred: familiarity with commercial printers, high-volume production mailers, mail service providers, or distributed mail processing environments.

• Preferred: understanding of portfolios that include both small business applications and enterprise platforms.

• Preferred: experience in planning releases for time-sensitive regulatory or compliance updates.

• Availability during core hours from Monday to Friday, 8:00 a.m. to 5:00 p.m.

• Additional evening and weekend work may be required based on job responsibilities.

🏝️ Benefits

• Remote work options with occasional onsite collaboration opportunities for individuals based in the Rochester, NY area.

• Some flexibility in working hours is permitted.

• Commitment to equal employment opportunity and affirmative action.