Registered Nurse

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Assess client needs by triaging calls using injury algorithm guidelines.

• Offer suitable care advice within the boundaries of licensed practice.

• Guide callers to the appropriate treatment facility based on their level of care required.

• Implement all stages of the nursing process while triaging calls according to established protocols and guidelines.

• Determine caller needs through triage, general health information gathering, and provider-services referrals.

• Collaborate with clinical nursing judgment while utilizing computerized protocols and algorithms.

• Gather essential data by interviewing callers.

• Input caller information into the computer system accurately.

• Provide phone advice in a calm and clear manner.

• Document symptoms, complaints, nursing assessments, advice given, and caller feedback promptly and accurately.

• Comply with quality assurance standards and adhere to assigned schedules.

• Follow nursing policies, procedures, and protocols diligently.

• Utilize quality-assessment feedback to enhance performance.

• Perform additional duties as assigned.

⛳️ Requirements

• Possess a current unrestricted multi-state license as a registered nurse.

• Collaborate with management to obtain additional non-NLC state licenses immediately upon accepting the job offer.

• Have a minimum of four years of clinical experience in areas such as ambulatory care, acute care, occupational health, medical/surgical, critical care, or emergency care.

• Demonstrate a strong understanding of nursing practice and theory, including first-aid care and general nursing assessments.

• Possess the knowledge and skills to provide appropriate care across all age groups.

• Exhibit cultural sensitivity when engaging with individuals and groups from diverse racial, ethnic, economic, and social backgrounds.

• Ability to make sound clinical decisions independently and promptly.

• Capable of managing stressful and rapidly changing situations effectively.

• Excellent oral and written communication skills, including presentation abilities.

• Strong analytical, interpretative, and organizational capabilities.

• Exceptional interpersonal and negotiation skills.

• Ability to consistently and accurately type and enter data throughout the work shift.

• A motivated team player who is willing to work collaboratively.

• Open to flexible work schedules.

• Ability to meet or surpass Key Performance Indicators (KPI) competencies.

• General computer skills and knowledge are essential.

• Minimum typing speed of 45 wpm required.

• Familiarity with Microsoft Office products is preferred.

• Understanding of computer components and their functions.

• Knowledge of technology troubleshooting techniques.

• Ability to multitask and navigate various software programs and multiple screens.

• Graduate of an accredited nursing school is required.

• A Bachelor’s degree is preferred.

• Capability to manage work-related stress, multiple priorities, changes, and deadlines.

• Manual dexterity and coordination for precise data entry and software navigation.

• Ability to sit and operate a computer keyboard for extended durations.

• Hearing, visual, and clear speaking abilities are necessary.

🏝️ Benefits

• Full-time work schedule of 40 hours per week.

• Fixed Monday–Friday schedule from 2:00 PM–10:30 PM Arizona Time.

• Opportunity for remote work.

• Consideration for reasonable accommodations when applicable and appropriate.