Regional Technical Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Promote Prometheus' products and services to healthcare providers, staff, and decision-makers involved in product usage.

• Enhance company profitability and sales revenue through knowledgeable, consultative selling, customer service, and product adoption.

• Meet sales objectives and contact goals within the assigned territory.

• Develop and execute communication and productivity plans for target customers.

• Utilize telephone, email, fax, and other outreach methods to arrange and conduct virtual sales presentations.

• Educate healthcare providers and staff on the value of products and services for patient care.

• Leverage company-approved materials, educational presentations, and product brochures to inform, communicate, and sell.

• Offer guidance on pricing and reimbursement; escalate specialized reimbursement inquiries to the appropriate personnel.

• Work in conjunction with Key Account Managers to optimize territory performance and customer access across institutions, labs, and draw sites.

• Clarify direct-bill account ordering, reporting, and billing processes.

• Keep accurate records of contacts and productivity while monitoring progress against sales and activity objectives.

• Input new customer information and update existing details in the company customer database.

• Represent the company at local, regional, and national trade shows, conferences, and exhibitions.

• Identify and address customer concerns, coordinating swift resolutions.

• Manage inbound calls routed from Client Customer Service and identify the best solutions.

• No supervisory responsibilities.

⛳️ Requirements

• Bachelor’s degree from a four-year college or university, preferably with a focus in the life sciences.

• At least 2 years of sales experience in pharmaceuticals, diagnostics, and/or other healthcare-related sales.

• Alternatively, a minimum of 1 year in related healthcare sales and 1 year in a life science discipline.

• An Associate’s degree in a science-related field may be accepted if combined with 5+ years of relevant industry experience.

• Exceptional presentation skills.

• Strong interpersonal, time management, and organizational abilities.

• Adaptable, open to change, and capable of working in uncertain situations.

• Proficient in using a mobile device, tablet, or computer for approximately 90% of a typical working day.

• Able to contribute proactively to a team environment while managing individual workloads and priorities independently.

• Capable of functioning effectively in a fast-paced, multi-tasking, entrepreneurial setting.

• Ability to operate a telephone and computer simultaneously.

• Competent in reading, analyzing, and interpreting scientific and technical journals, financial reports, and legal documents.

• Skilled in responding to inquiries or complaints from customers, regulatory agencies, and the business community.

• Proficient in effectively presenting information to senior management and public groups.

• Able to perform calculations involving discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

• Knowledgeable in basic algebra and geometry.

• Capable of defining problems, gathering data, establishing facts, and drawing valid conclusions.

• Able to interpret technical instructions in mathematical or diagrammatic form and analyze managed market strategies and contracting.

• Valid Driver's License with DMV proof of a clean driving record.

• Must adhere to applicable Company Fleet Management Program guidelines, including annual DMV reviews.

• Extensive ground, air, and overnight travel is required; occasional weekend travel or work may be necessary.

🏝️ Benefits

• Combination of remote communication and valuable in-person customer visits.

• Significant ground, air, and overnight travel (up to 75% depending on the business needs of the area).

• Opportunity to represent the company at local, regional, and national trade shows, conferences, and exhibitions.