Regional Sales Manager – Northern Germany, Northern Europe

This is a fully remote position, open to applicants in Germany.

📋 Description

• Cultivate and sustain relationships with travel agencies, tour operators, and online travel platforms across Northern Germany and Northern Europe.

• Develop a business strategy aimed at meeting monthly and quarterly objectives, including expanding existing accounts and exploring new opportunities.

• Deliver exceptional customer service in all circumstances.

• Provide comprehensive training on all G Adventures products.

• Operate with both speed and efficiency, while consistently demonstrating compassion and care in every interaction.

• Address any booking issues calmly and empathetically.

• Differentiate your service to ensure a uniquely G Adventures experience for our partners.

• Engage with our agency partners in person, via phone, Zoom, and email.

• Participate in partner conferences and training events.

• Assist with direct marketing initiatives and consumer shows.

• Pose relevant questions to identify the specific needs of each unique agency.

• Suggest and sell the most suitable trip for each agency's traveler based on their requirements.

• Conduct regular training sessions to keep your agents informed about G Adventures products.

• Present G Adventures products to groups of agents and/or clients ranging from 4 to over 100.

• Organize and adhere to a strategic call plan, ensuring agents receive visits as frequently as necessary.

• Ensure all sales visits are accurately recorded in Salesforce.

• Maintain comprehensive knowledge of all G Adventures products and any changes.

• Be an integral part of G Adventures' vibrant company culture and embody the G Adventures Core Values.

• Serve as the primary problem solver for any booking issues faced by your agents.

• Develop concise marketing plans with partners to drive inquiries and conversions.

• Create a digital roadmap to enhance the visibility of G Adventures products on agents' social media, websites, and digital platforms.

⛳️ Requirements

• Essential experience in travel sales on the road.

• Ability to understand and demonstrate professional sales presentation techniques.

• Proven skills in strategic business planning, analysis, and reporting.

• Strong negotiation abilities.

• Advanced interpersonal relationship management skills.

• Effective communication skills in both German and English, both verbal and written.

• Problem-solving and complaint resolution skills focused on enhancing the customer experience.

• Flexible and energetic, with the ability to work independently as well as collaboratively in a team environment.

• Proficient in navigating and utilizing various computer systems with confidence, speed, and efficiency.

• Understanding and alignment with G Adventures’ Core Values.

• Experience with Salesforce, Slack, Google products, and Zoom is advantageous.

• Willingness to work irregular hours (evenings, weekends, and occasionally early starts to train agents before they open).

• Availability for overnight stays if required (accommodation costs will be covered by G Adventures).

• Valid driver's license.

• Domestic and international travel is a component of this role.

• Ideally based in the sales area of Northern Germany/Northern Europe.

🏝️ Benefits

• Competitive Total Rewards Package, featuring exclusive travel benefits!

• Extra days off, including on your birthday!

• Vacation time to help you recharge.

• Enhanced Parental Leave policies.

• A meaningful Employee Recognition Program.

• Opportunities for Learning and Growth.

• Employee Resource Groups *Applicable based on location*.