Regional Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee a vibrant portfolio of communities while mentoring community team members to achieve exceptional sales proficiency and execution.

• Propel the accomplishment of targeted occupancy and revenue goals.

• Offer strategic and tactical support, guidance, and direction to the assigned portfolio through the implementation of impactful programming, training, and coaching.

• Travel to communities within the portfolio to foster strong relationships with team members and mentor them towards sales excellence.

• Systematically and proactively assess and continuously evaluate the execution of strategies and results.

• Develop robust sales success plans to drive results.

• Act as a hands-on sales coach for teams, providing observation and support.

• Ensure that fundamental sales practices are effectively executed.

• Guide community team members on enhancing their sales performance, focusing on developing strengths, achieving goals, and building trust with prospects.

• Inspire and empower the portfolio sales teams positively, encouraging collaboration in marketing their communities for success.

• Direct community teams to meet monthly and annual sales objectives.

• Analyze and monitor sales statistics to identify trends, assess sales team activities and performance, and utilize secret shops to improve outcomes.

• Leverage CRM reports and other relevant data to identify strengths and areas for improvement within the community teams.

• Ensure timely and accurate submission of weekly/monthly sales reports.

• Support the Sparrow sales force in becoming the industry leader.

• Engage in the recruitment and hiring processes for your portfolio’s sales team, emphasizing the attraction and retention of top talent to optimize sales performance.

• Contribute to the design of new and enhancement of existing sales training and development programs for community team members.

• Observe individual and team performance and assess training requirements.

• Build strong relationships with operations and marketing partners.

• Collaborate with these leaders to develop sales and marketing strategies and assist in executing these plans.

• Partner with them to address community and team challenges, achieve occupancy goals, and train sales personnel.

• Organize all logistics and onboarding activities for new and existing sales specialists, clarifying the Sparrow Active Adult sales standards.

• Conduct weekly sales meetings as necessary to influence individual and group dynamics.

• Regularly meet with each assigned community sales team to review: Current gap to goal (leasing/occupancy goals), 30-day prospect event calendar, 30-day outreach marketing calendar, prospect follow-up strategy, and mystery shop results.

• Facilitate 1:1 role-playing activities and assist in customizing tour paths by community to enhance the prospect experience.

• Meet with leadership and capital partners to discuss team sales performance and plans for improvement as needed.

• Engage teams in monthly sales contests and bonus programs.

• Implement new initiatives regionally.

⛳️ Requirements

• High school diploma and at least 5+ years of professional sales experience in multifamily housing, Active Adult, senior living, or hospitality.

• Proficient facilitator with a strong executive presence.

• Creative and interactive approach to adult learning.

• Willingness to travel up to 50%.

• Experience with lease-up properties and luxury amenities is preferred.

• Background in Operations is a plus.

• Strong track record of leading and developing teams at a regional level is preferred.

• Proven success in sales training and guiding teams toward excelling in sales performance is required.

• Extensive experience with CRM systems (preferably Yardi CRMiQ).

• Familiarity with property management systems (preferably Yardi).

• Experience in market outreach (networking, events, social media, etc.).

• Comfortable using Canva, PowerPoint, and Teams.

• Purpose-driven and passionate about making a positive impact in others’ lives.

• Comfortable with ambiguity and able to operate with high-level direction.

• Possess a servant leader mindset.

• Strong skills in building relationships.

• Creative and progressive approach to employee engagement.

• Ability to learn and adapt swiftly.

• Naturally curious and consistently striving for improvement.

• Self-aware and open to coaching.

• Proven capability to build collaborative partnerships and lead through influence.

• Proactive, solutions-oriented, and accountable.

• Familiarity with Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other regulations governing multifamily housing operations.

🏝️ Benefits

• Competitive bonus opportunities.

• Generous paid time off.

• Purpose-driven culture; rewarding work.

• High employee engagement scores and recipient of Best Place to Work award.

• Health, dental, and vision benefits.

• 401K retirement plan with a robust employer match.

• Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals, and more.