Regional Operations Manager

This is a fully remote position, open to applicants in North Dakota.

📋 Description

• Support underperforming locations in their recruiting and hiring efforts.

• Aid in the management of branch locations where local management roles are unfilled.

• Conduct a thorough analysis of branch locations to pinpoint and address the root causes of performance challenges.

• Engage with local customer representatives to tackle performance-related concerns.

• Address trip coverage challenges.

• Upfit newly acquired vehicles with exterior safety and company identification decals, and install necessary safety equipment including cargo nets and fire extinguishers.

• Install technology hardware in PTI vehicles, which includes railroad radios, Lytx Drive Cam, and GPS devices.

• Collaborate with local PTI managers to coordinate and oversee vehicle maintenance programs, utilizing approved vendors and/or conducting minor repairs.

• Identify potential new automotive repair vendors and suppliers.

• Work with existing vendors to manage vehicle maintenance effectively.

• Conduct vehicle inspections in accordance with company policies and procedures.

• Partner with the Director of Operations and Regional Vice President to oversee all aspects of the region’s fleet.

• Carry out installation, calibration, and maintenance of GPS equipment, Drive Cam, and railroad radios as necessary.

• Build and maintain relationships with each railroad customer.

• Inform Corporate management of any changing railroad conditions that may affect branch demand.

• Foster positive customer relationships by meeting weekly with local railroad officials to discuss operations, service satisfaction levels, and any other relevant issues.

• Collaborate with railroad officials to report any Yard Safety concerns.

• Attend railroad safety meetings whenever feasible.

⛳️ Requirements

• Associate or Bachelor’s degree is preferred.

• Minimum of 1+ years of supervisory or management experience.

• Outstanding communication and organizational skills.

• Proficiency in Microsoft Office products.

• Familiarity with all PTI software such as DriveCam, Trimble, and Crew.

• Possess a valid state driver’s license issued by the state of proposed employment.

• Have at least 5 years of verifiable driving experience.

• Must reside within 30 minutes of the branch location.

• Must be able to read, write, and converse in English.

• Must be capable of using a GPS/Technology System and understanding roadmaps.

• Required to maintain a cell phone and keep PTI informed of the current phone number.

• Ability to lift and pull up to 15 pounds.

• Must be able to climb in and out of the vehicle.

• Must be able to bend to inspect the undercarriage of a vehicle and tires.

• Must be able to manually open and close all doors and hatches on the vehicle.

• Ability to sit for extended periods while driving, as required.

• Must be able to perform the essential functions of the job with or without reasonable accommodation.

🏝️ Benefits

• Multiple health insurance plan options.

• Paid vacation time.

• 401(K) retirement plan.

• On-the-job training.

• Discounted cell phone plans for Verizon and AT&T.

• Opportunities for growth and advancement within the company.