Regional Manager, Franchise Operations, Revenue Development

This is a fully remote position, open to applicants in Louisiana, +2 more states.

📋 Description

• Perform consultative visits to assess business performance on-site with owners/operators in the designated region, typically twice a year.

• Analyze, create, and present Business Performance 360 consultative reviews along with recommendations for business enhancements.

• Execute property Quality Assurance evaluations.

• Review and revise Property Improvement Plans.

• Make monthly courtesy calls to each hotel to strengthen relationships.

• Provide training on-site, at regional Townhalls, and Brand Conferences on brand initiatives, standards, and assigned curricula.

• Monitor and follow up with hotels concerning PIP, RFPs, and other critical action items with strict deadlines.

• Conduct assessments of hotel markets and identify potential sales opportunities.

• Collaborate with hotels on in-market sales calls to generate booked business and qualified sales leads.

• Work alongside the regional Franchise Services Manager regarding hotel performance and escalated support matters.

• Advocate for the needs of franchisees while enhancing brand tools, resources, strategies, and programs.

• Address escalated feedback from owners/operators concerning brand performance, satisfaction, and license agreement terms.

• Identify and submit leads to facilitate brand growth and development.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in place of a degree.

• Over 4 years of professional experience in multi-unit hotel operations and revenue generation leadership.

• Capability to adapt to various business learning levels and styles.

• Exceptional interpersonal, written, and verbal communication skills.

• Proficient in MS Excel, Word, PowerPoint, electronic scheduling and email systems, business intelligence analysis tools, and CRM account management systems.

• Highly organized and self-motivated with the ability to prioritize tasks and meet deadlines.

• Ability to manage multiple tasks across different disciplines and time zones.

• Willingness to travel up to 90% of the time.

• Collaborative and resourceful mindset.

• Demonstrated history of driving change effectively.

🏝️ Benefits

• Medical, Dental & Vision Insurance.

• Health Savings Account (HSA) with Company Match.

• 401(k) Retirement Plan with Company Match.

• Paid Vacation & Sick Time.

• Paid Parental Leave.

• Company-Paid Life Insurance.

• Company-Paid Short-Term & Long-Term Disability.

• Hospital Indemnity, Critical Illness & Accident Insurance.

• Educational Assistance.

• Sonesta Hotel Discounts.

• Additional Perks & Employee Discounts.