Regional Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Manage field operations for clinics within the designated region.

• Ensure the consistent execution of corporate SOPs, enhance regional performance, and provide an exceptional patient experience.

• Accountable for staffing, coaching, and nurturing clinic leaders, while driving revenue and unit sales and upholding high standards of compliance and patient care.

• Significant travel to clinics in the assigned region as well as to regional meetings as required.

• Lead and develop clinic managers to meet regional objectives and sustain operational excellence.

• Ensure compliance with corporate SOPs, policies, brand standards, and regulatory guidelines.

• Manage staffing strategies to guarantee suitable coverage, training, and succession planning at the clinic level.

• Propel regional revenue growth and increased hearing aid unit sales through coaching, performance management, and sales enablement initiatives.

• Collaborate with regional leadership and headquarters to roll out new programs, tools, and process enhancements.

• Monitor regional performance metrics, formulate action plans, and report outcomes to the Regional Director.

• Address escalated issues at the clinic level, including staffing, scheduling, and patient care challenges.

⛳️ Requirements

• Bachelor’s degree in a relevant field or an equivalent 4 years of directly related, progressive experience.

• Over 5 years of experience in the hearing care industry, retail healthcare, or related sectors.

• A minimum of 3 years of prior management or multi-site leadership experience; proven capability to develop and mentor clinic managers.

• Strong knowledge of SOPs, compliance, and operational excellence.

• Demonstrated success in driving revenue growth and enhancing patient outcomes.

• A positive attitude, resilience, and a collaborative leadership approach.

• Outstanding communication, team-building, and problem-solving abilities.

• A data-driven mindset with the capacity to analyze performance metrics and convert insights into actionable steps.

• Willingness and ability to travel extensively to support clinics and participate in regional meetings.

🏝️ Benefits

• Rewarding work environment.

• Opportunities for career advancement from within the organization across various locations in the US, South America, and India.