Regional Director, Rare Cardiac

This is a fully remote position, open to applicants in Alabama, +11 more states.

📋 Description

• Direct oversight of Access Case Managers

• Act as the direct supervisor for all regional ACMs

• Manage and guide ACM implementation as field-based access leaders

• Establish and uphold performance standards aligned with national KPIs

• Conduct regular field visits, provide call coaching, performance evaluations, and individual development discussions

• Oversee regional budget management, including headcount planning, travel expenditures, and program resources in accordance with national guidelines

• Mentor and hold ACMs accountable for leading the complete patient journey

• Advocate for the approved consent enrollment model and promote ongoing enhancements in enrollment efficiency

• Develop and maintain team-level reimbursement competence across the regional payer landscape

• Direct the regional account-level access strategy

• Collaborate with compliance and legal teams as necessary to ensure all ACM operations are performed within established guidelines

⛳️ Requirements

• Bachelor's degree required; advanced degree (MBA, MPH, PharmD) is preferred

• At least 10 years of experience in pharmaceutical field operations, patient services, reimbursement, or access/hub management

• A minimum of 3–5+ years of experience in people management, leading, coaching, or developing field-based access, reimbursement, patient services, hub-facing, or customer-facing teams

• Direct experience with specialty pharmacy, hub programs, or patient support services in a regulated setting

• Comprehensive knowledge of the access and reimbursement landscape, including benefits investigation, prior authorization, step edits, appeals, payer policies, coverage pathways, specialty pharmacy fulfillment, and insurance coverage processes

• Familiarity with medical and pharmacy billing including CPT, HCPCS/J-codes, ICD-10, NDC, and Medicare Part B buy-and-bill

• Proven ability to cultivate reimbursement subject matter expertise within a team and convert payer policy, patient access data, and field insights into regional action strategies

• Demonstrated capability to lead through influence across cross-functional teams

• Valid US driver's license and a driving record that meets company standards.

🏝️ Benefits

• 401(k) plan with Pfizer Matching Contributions

• Additional Pfizer Retirement Savings Contribution

• Paid vacation

• Paid holiday and personal days

• Paid caregiver/parental and medical leave

• Health benefits including medical, prescription drug, dental, and vision coverage