Regional Director – Operations

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Oversee operational and marketing initiatives for the region to optimize sales and profitability.

• Formulate and execute tactical strategies that align with strategic and annual objectives.

• Build and sustain an organization capable of managing regional stores to achieve sales, margin, expense, and profit targets.

• Offer guidance and support to District Managers and store personnel on operational, marketing, and employee relations matters.

• Evaluate sales and gross-margin strategies for regional stores.

• Execute merchandising initiatives in collaboration with Category Managers and Marketing teams.

• Partner with the Training Department to deploy associate training and personnel development programs.

• Oversee the condition and appearance of regional physical assets, including facilities and company vehicles.

• Supervise the control of cash, inventory, and other regional resources.

• Assess associate quality at all levels within the region.

• Maintain or surpass customer service standards.

• Ensure compliance with company policies, procedures, and compliance programs.

• Implement operational procedures specific to the region.

• Recommend and evaluate loss-prevention initiatives in conjunction with Loss Prevention and Operational Excellence.

• Review building maintenance strategies with District Managers, Construction teams, and the VP of Operations.

• Manage the regional performance and salary review process, including conducting evaluations for District Managers.

• Assess and suggest store rebuilds, remodels, and other asset enhancement projects.

• Review and authorize routine staying-in-business and minor project enhancement initiatives.

• Coordinate and advise on gasoline retail pricing alongside the Fuel Director.

• Keep an updated succession plan.

⛳️ Requirements

• Proven ability to create gross-profit plans.

• Strong analytical capabilities.

• Exceptional communication skills.

• Robust supervisory abilities.

• Capability to develop personnel.

• Bachelor’s degree in business, marketing, or a related field.

• Prior experience in supervisory roles and store management/District Manager positions.

• 10–12 years of progressive experience in retail store operations.

• Marketing experience, ideally within a convenience store context.

🏝️ Benefits

• Comprehensive health and wellness programs.

• Competitive salary and performance-based bonuses.

• Opportunities for professional development and career advancement.

• Employee discounts and perks.