Regional Clinical Training Specialist

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Deliver hands-on and/or remote post-sale product training on digital imaging products to clients in clinical environments.

• Provide instruction on imaging software and associated technology.

• Act as a resource for training escalations within the designated territory.

• Collaborate with both internal and external teams to support customers with their clinical requirements.

• Facilitate end-user training on supported intraoral imaging products.

• Document and report on completed training sessions.

• Review and follow up on completed surveys to ensure that clinical training aligns with stakeholder expectations.

• Investigate and serve as the primary escalation point for issues related to clinical training.

• Assist Clinical Program Managers and Product Management in the testing and implementation of new products.

• Conduct billable clinical training sessions.

• Develop and sustain a pipeline of future training opportunities through customer outreach, needs assessments, and relationship management.

• Participate in tradeshows and educational events for clinical representation and support.

• Manage priorities and deadlines in a dynamic work environment.

• Engage with functional departments, customers, and key experts.

• Travel throughout Southern California, the Central Coast, Bakersfield, and desert regions, including Riverside and Palm Springs.

• Perform additional duties or special projects as assigned.

⛳️ Requirements

• Associate degree or equivalent certifications and/or licenses.

• Minimum of 5 years of hands-on clinical dental experience, including at least 2 years in a customer-facing role.

• Demonstrated experience with dental imaging equipment.

• Experience in managing multiple projects at once.

• Must reside within the geographical area of Seattle, WA or nearby regions.

• Valid state driver's license with a clean driving record.

• Ability to work remotely and independently.

• Strong organizational skills with the ability to prioritize, plan, and execute tasks effectively.

• Excellent interpersonal and communication skills.

• Willingness to work non-standard hours and travel on weekends when required.

• Availability to travel up to 75% based on business needs.

• Obtain and maintain certification for supported products.

• Preferred: Bachelor's degree or equivalent work experience.

• Preferred: Over 2 years of training experience in a clinical environment.

• Preferred: Experience in sales within a commercial context.

• Preferred: Radiation Safety certification.

• Preferred: Proven ability to work independently.

• Preferred: Advanced knowledge in radiology.

• Preferred: Familiarity with Microsoft Dynamics.

• Preferred: Proficient in advanced Microsoft Office applications.

🏝️ Benefits

• Potential annual performance bonus.

• Medical, dental, and vision insurance.

• 401K matching program.

• Car allowance provided.

• Mileage reimbursement through Motus.

• Company card or reimbursement for overnight travel expenses.