Regional Accounts Associate Director – Neuromuscular

This is a fully remote position, open to applicants in Pennsylvania, +2 more states.

📋 Description

• Propel the advancement of Novartis Neuromuscular brands with professionalism, integrity, and adherence to approved product labeling and relevant standards.

• Oversee account management throughout the patient journey, from enrollment to infusion where applicable.

• Engage and inform stakeholders about clinical data, focusing on efficacy and safety.

• Convert complex information into actionable insights.

• Partner with healthcare providers and institutions to create customized account strategies.

• Manage workflows at treatment centers from enrollment to reimbursement and distribution.

• Establish and nurture strategic relationships with hospital personnel, clinical leaders, care teams, and access stakeholders.

• Offer guidance on insurance requirements and tackle access challenges.

• Maintain expertise in payer-specific coverage policies and access protocols.

• Identify and address barriers to prompt product availability.

• Evaluate territory dynamics and pinpoint opportunities for innovation and process improvement.

• Broaden treatment networks and referral pathways.

• Collaborate with cross-functional partners on site preparedness, patient onboarding, product delivery, and reimbursement processes.

• Facilitate the complete prescription journey and enhance the customer experience.

⛳️ Requirements

• Bachelor’s degree from an accredited 4-year college or university is required.

• 8+ years of experience in pharmaceutical, biotech, healthcare, or similar sectors with large, geographically diverse teams, including significant interaction with payer and reimbursement landscapes.

• Experience in complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B may be considered.

• Proven track record of supporting the launch of specialty or biologic therapies.

• Familiarity with specialty pharmacy and/or Buy & Bill environments.

• In-depth knowledge of operational workflows and patient access strategies.

• Strong comprehension of the US healthcare ecosystem within the last 5 years.

• Experience navigating market dynamics and access considerations.

• Demonstrated ability to manage complex, high-impact accounts, including large academic and integrated health systems.

• Capacity to lead through influence and collaborate effectively across cross-functional teams in a matrixed environment.

• Extensive understanding of customer needs and cross-functional teamwork.

• Strong business acumen and proficiency in technology and digital engagement.

• Outstanding communication, active listening, relationship-building, and strategic thinking skills.

• Candidates must reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.

• Willingness to travel 60–80% across a wide geography.

• Ability to drive and/or fly within the territory.

• A fully valid and unrestricted driver’s license is mandatory.

• 3+ years of experience in the commercialization of rare disease or specialty biopharmaceutical therapies is desirable.

• Previous experience supporting key accounts and cross-functional roles in Sales, Marketing, Medical, or Market Access is desirable.

• Strong understanding of institutional selling in neuromuscular conditions is desirable.

• Proven record of preparing markets and teams for successful product launches or indication expansions is desirable.

• Customer-facing employees must adhere to customers’ credentialing guidelines, which may include vaccination requirements.

🏝️ Benefits

• Performance-based cash incentive.

• Eligibility for annual equity awards, based on the role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability insurance benefits.

• 401(k) plan with company contributions and matching.

• Paid vacation, personal days, holidays, and other leave options.

• Reasonable accommodations for individuals with disabilities.

• Extensive benefits package for eligible US-based employees.