Regional Account Manager

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Serve current accounts, secure orders, and create new accounts by strategically planning and organizing daily customer interactions.

• Tailor sales presentations to align with different customer types and the competitive landscape.

• Recognize sales opportunities and guide accounts towards suitable products.

• Request sales quotations and process orders in accordance with part numbers and agency purchasing protocols.

• Provide activity and results reports to management.

• Utilize the company CRM on a daily basis to develop and oversee the sales pipeline, inform revenue and demand forecasts, measure KPIs, and enhance performance.

• Analyze CRM data to gain insights into the market, enhance market penetration, and outperform competitors.

• Track competitor pricing, products, delivery timelines, and merchandising strategies.

• Address customer inquiries within 24 hours.

• Suggest modifications to products, services, and policies based on outcomes and competitive insights.

• Resolve customer complaints through problem investigation, solution development, report preparation, and management recommendations.

• Build professional relationships with vendor representatives and enhance product knowledge.

• Participate in regional trade shows and training events while maintaining professional and technical expertise.

• Contribute to team objectives and undertake other assigned responsibilities.

• Directly report to the VP of Sales or Regional Sales Director.

• Oversee the regional sales budget.

⛳️ Requirements

• Must reside in Eastern North Carolina.

• Strong customer service, territory management, negotiation, and sales-closing competencies.

• At least two years of experience in law enforcement or emergency services sales.

• A four-year degree or equivalent experience in Business Sales and Marketing.

• Experience in law enforcement or military service is advantageous.

• Average a minimum of 12 physical sales calls per week.

• Organize at least two regional vendor demonstrations annually.

• Ability to effectively present information to individuals or groups.

• Capable of managing multiple projects within designated timelines.

• Proven ability to achieve sales targets and generate and finalize sales.

• Proficient in using personal computers, MS Office applications, and the Internet.

• Detail-oriented and focused on results.

• Competence in completing tasks and processes accurately and thoroughly.

• Ability to facilitate workflow for processes or procedures.

• Active participation as a team member is essential.

• Must comply with company policies and safety protocols.

• Required to maintain a clean, professional appearance and keep a tidy, presentable, and safe workspace.

• Must successfully pass a criminal background check.

• Stable employment history is necessary.

• Must have a reliable personal vehicle.

• Must possess an “owners not renters” mentality.

🏝️ Benefits

• Competitive salary and commission structure.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Supportive team environment.