Referral Sales Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborates with management to increase new activation revenue within the assigned territory.

• Manages daily phone and email communications for Territory Managers, clients, and accounts.

• Assesses the needs and preferences of accounts and documents relevant information in the CRM system.

• Communicates with Case Managers to verify client details.

• Handles incoming phone inquiries by responding to requests and providing assistance.

• Works alongside management to cultivate a sales-driven culture.

• Addresses issues by clarifying problems, researching solutions, exploring alternatives, and implementing resolutions or escalating unresolved matters.

• Records call details and messages using the CRM platform.

• Ensures access to and the security of highly confidential materials.

• Directs client complaints to the appropriate personnel.

• Upholds protocol information from reference materials, memos, and training sessions.

• Maintains productivity and quality objectives for projects.

• Engages in additional projects or responsibilities as assigned.

• May involve occasional business travel.

⛳️ Requirements

• A Bachelor's Degree is preferred.

• No prior experience required (0+ years).

• Alternatively, a suitable combination of education and/or experience will be considered.

• Capacity to work flexible hours and overtime as necessary.

• Self-driven with the ability to work both independently and collaboratively in teams.

• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

• Strong verbal and written communication abilities.

• Skilled in handling multiple tasks concurrently.

• Capable of extended periods of sitting; frequent use of telephone, headset, and computer; data entry; occasional standing and walking; and lifting up to 10 lbs.

🏝️ Benefits

• Medical, Dental, and Vision insurance

• Employer Paid Basic Life Insurance and Accidental Death & Dismemberment (AD&D)

• Voluntary Life Insurance options for Employee, Spouse, and Child

• Flexible Spending Accounts for Health Care and Dependent Care

• Pre-Tax and Post-Tax Commuter and Parking Benefits

• 401(k) Retirement Savings Plan with Company Match

• Paid Time Off

• Paid Parental Leave

• Short-Term and Long-Term Disability coverage

• Tuition Reimbursement

• Employee Discounts on retail, hotel, food, restaurants, car rentals, and much more!