Recruiting Operations Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Provide impactful consulting for recruiting operations through complimentary RecOps Connects and paid projects.

• Offer guidance to clients on recruiting strategies, data analysis interpretation, and operational best practices.

• Collaborate with AEs, CSMs, and Professional Services to define, sell, and deliver paid consulting projects using the RecOps SOW framework.

• Convert consulting insights into Academy courses, guides, webinars, and playbooks tailored to specific segments.

• Contribute to advanced product education, including the interpretation of Quality of Hire dashboards and analytics strategies.

• Serve as a subject-matter expert and act as a liaison between Customer Education and the High Touch CSM team.

• Identify content needs and support the Outcomes Framework training.

• Collaborate with the Product Team to transform observations into actionable product feedback.

• Equip CSMs with fundamental recruiting operations strategies and tactics.

• Develop reports or processes for customers as necessary.

• Assist High Touch, particularly Mid Market customers, in achieving quantifiable recruiting results.

⛳️ Requirements

• Practical experience with Ashby’s product.

• Strong communication skills and the ability to facilitate discussions clearly and concisely.

• Capability to engage stakeholders, including Heads of Talent and Recruiters.

• Ability to navigate varying levels of complexity, from interview planning to advanced Quality of Hire reporting strategies.

• Competence in holding stakeholders accountable, establishing clear expectations, and fostering alignment.

• Skill in defining boundaries and empowering CSMs in fundamental RecOps tasks.

• Proficiency in enabling others in both one-on-one and group settings.

• Deep understanding of customer needs and the ability to convert feedback into actionable insights.

• A minimum of 2 years of experience in recruiting operations, analytics, and process design.

• At least 2 years of prior experience utilizing Ashby in a recruiting operations role is essential.

• An interest in and capability for customer-facing interactions.

• Ability to work effectively amid ambiguity and shifting priorities.

• Comfort with hands-on customer engagement, comprehensive project management, scoping, execution, and follow-through.

🏝️ Benefits

• Competitive salary and equity package.

• 10-year exercise period for stock options.

• Unlimited PTO, with a recommendation of four weeks per year.

• Twelve weeks of fully paid family leave for employees in the US.

• Generous budget for equipment, software, and office furniture.

• $100/month education budget; more costly items like conferences are covered with manager approval.

• Comprehensive health insurance for employees and dependents in the US, with all premiums covered by Ashby.