Records Clerk

This is a fully remote position, open to applicants in Honduras.

📋 Description

• Request and procure medical records from hospitals, clinics, healthcare providers, DHCS, and CMS health insurance lien departments.

• Solicit, obtain, and follow up on police reports from various jurisdictions.

• Monitor outstanding record requests and ensure prompt retrieval of documents.

• Organize, scan, and index medical records into internal databases for streamlined access and searchability.

• Perform case audits to verify that all necessary medical records and documentation are complete and accurate.

• Adhere strictly to HIPAA regulations and the firm’s confidentiality policies.

• Assist Pre-Litigation Assistants with case documentation and records management tasks.

• Keep accurate records, logs, and status updates within the firm’s systems.

• Engage professionally with healthcare providers, agencies, and internal staff regarding records requests and follow-ups.

⛳️ Requirements

• 1–3 years of experience as a Records Clerk or equivalent administrative experience.

• Strong commitment to confidentiality and professionalism when managing client information.

• Exceptional attention to detail and robust organizational abilities.

• Excellent time management skills and ability to follow through.

• Strong verbal, written, and listening communication skills.

• Proficiency in Microsoft Office Suite and Google Workspace.

• Capability to work both independently and collaboratively within a team environment.

• Consistent attendance and reliability to enhance team productivity and efficiency.

• Ability to handle multiple requests and deadlines simultaneously.

• Knowledge of personal injury law or prior legal experience is preferred.

• Familiarity with case management software such as Casepeer or Filevine is preferred.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with employer matching.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and advancement.