RCM Success Manager

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Act as the main strategic partner for revenue cycle management (RCM) in designated markets and physician groups.

• Track and evaluate critical performance metrics such as charge lag, denial rates, accounts receivable aging, AR over 90 days, and net collection rates.

• Facilitate monthly and quarterly revenue cycle assessments with market leadership and healthcare providers.

• Determine the underlying causes of revenue loss and aid in the creation of corrective action strategies.

• Promote the decrease of controllable denials through detailed payer analysis and collaborative operations.

• Collaborate across various departments with key revenue cycle stakeholders to proactively pinpoint and address issues that affect revenue integrity and reimbursement efficiency.

• Assist in onboarding new markets and integrating RCM ASAs.

• Bring systemic issues to the attention of executive leadership along with suggested solutions.

• Engage in cross-departmental revenue cycle projects and initiatives aimed at performance enhancement.

⛳️ Requirements

• A minimum of 5–7 years of progressive experience in healthcare revenue cycle management.

• Experience with physician practices, ambulatory surgery centers, or musculoskeletal service lines is preferred.

• Strong knowledge of payer reimbursement models, including Medicare Advantage, Commercial, Medicaid, and Workers’ Compensation.

• Advanced skills in Microsoft Excel and reporting tools.

• Capability to manage multiple markets and competing priorities at once.

• A BA or BS degree is preferred.

• CPC, CPB, CRCR, or other relevant revenue cycle certifications are preferred.

🏝️ Benefits

• Option for remote work.

• Occasional travel to practice locations.

• Regular use of computers and participation in virtual meetings.