Rare Disease Account Specialist

This is a fully remote position, open to applicants in California, +1 more state.

📋 Description

• Act as the primary contact for customer accounts within the company’s Pulmonary Arterial Hypertension division.

• Create demand for the company’s products while fostering relationships with healthcare providers and their office staff.

• Collaborate with account executives to secure formulary access.

• Develop account strategies that cater to the specific needs of local customers.

• Oversee the overall customer experience among stakeholders in target accounts.

• Generate account insights, conduct quarterly strategic planning sessions, and enhance account strategies.

• Coordinate the implementation of account strategies and monitor progress towards objectives.

• Deliver approved disease and product information, along with resources, to patient care teams.

• Aid in identifying suitable patients for therapy.

• Provide education to approved providers on the correct administration of products.

• Share information regarding patient support programs that address access and coverage challenges.

• Ensure compliance while coordinating customer needs with other customer-facing roles.

• Organize and host medical education events within the designated territory.

• Participate in and support both national and local congress/society events.

• Facilitate connections between providers and collaborate with headquarters on thought-leader events.

• Share best practices and provide peer coaching to new team members.

⛳️ Requirements

• A Bachelor’s degree with 8 years of sales experience, or a minimum High School diploma with at least 10 years of equivalent experience.

• Equivalent experience can include professional sales, healthcare/scientific roles, professional marketing, or military service.

• At least 8 years of experience in the healthcare sector.

• Strong interpersonal skills with the capability to influence senior management, thought leaders, and customers.

• Excellent presentation and communication skills, particularly in conveying complex scientific and public health concepts.

• Strong prioritization abilities and the capacity to align decisions with overarching corporate strategies.

• Proficiency in technology, including the MS Office Suite and iPad.

• Preferred: an advanced degree such as an MBA, PharmD, or APP.

• Preferred: a minimum of 2 years of current/recent experience in the PAH market.

• Preferred: at least 2 years of current/recent experience with rare disease products.

• Preferred: over 2 years of account management experience in healthcare.

• A valid driving license is required.

• Willingness to travel 50% of the time.

• No visa sponsorship available.

🏝️ Benefits

• Eligibility for an annual bonus.

• Long-term incentive eligibility, if applicable.

• Comprehensive medical, dental, and vision healthcare benefits.

• Additional insurance benefits for employees and their families.

• Retirement benefits, including a 401(k) plan.

• Paid holidays.

• Vacation time.

• Compassionate leave days.

• Sick leave.

• Options for remote work arrangements.

• No relocation assistance provided.