Quickbooks Certified Bookkeeper

This is a fully remote position, open to applicants in Canada.

📋 Description

• Accurately classify transactions, reconcile accounts, and uphold organized ledgers.

• Detect and rectify bookkeeping inconsistencies.

• Perform monthly financial assessments to ensure that clients’ records are accurate and current.

• Act as the primary contact for small business-owner clients.

• Communicate in a professional and clear manner via chat, email, and phone.

• Present financial information in an easily understandable way.

• Proactively identify and address client issues.

• Take ownership of the client experience from beginning to end.

• Collaborate with internal teams using Salesforce and Slack.

⛳️ Requirements

• QuickBooks Online Certification is mandatory (active certification).

• A minimum of 3 years of experience in bookkeeping, auditing, or tax preparation.

• At least 1 year of experience in a customer-facing or client service role, preferably supporting clients based in the U.S.

• Excellent proficiency in spoken and written English.

• Strong customer service orientation.

• Practical experience with QuickBooks Online.

• High attention to detail, robust problem-solving abilities, and a proactive mindset.

• A degree in Accounting, Finance, or a related field, or equivalent experience.

• Must reside in the Johannesburg area.

• Availability to work during North American business hours (9 AM–5 PM PST).

• Must fulfill Bench’s minimum hardware and internet specifications.

🏝️ Benefits

• Option for remote work.

• Full-time employment.