Qualtrics Consultant (Mid-Level/Senior)

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Comprehend client requirements and convert feedback into insights that facilitate decision-making and enhancement initiatives throughout the employee experience.

• Collect business requirements and translate client goals into Employee Experience solutions utilizing Qualtrics.

• Implement, configure, and oversee the Qualtrics platform, encompassing surveys, questionnaires, distribution workflows, dashboards, and tailored reports.

• Organize listening initiatives throughout various phases of the employee experience, including recruitment, onboarding, development, and offboarding.

• Execute organizational climate and engagement surveys.

• Analyze findings, recognize trends, and recommend actions for defining and monitoring action plans.

• Apply Qualtrics solutions within the context of SAP SuccessFactors, ensuring alignment of functional and integration requirements with relevant teams.

• Facilitate requirements-gathering, validation, and solution-presentation meetings with clients and multidisciplinary teams.

• Create documentation, guide users, and provide functional training and support.

• Adhere to best practices for access management and confidentiality of responses.

⛳️ Requirements

• Proven experience with Qualtrics, with a minimum of 3 years in implementation, configuration, or support roles.

• A level of independence suitable for a mid-level or senior professional.

• Understanding of Employee Experience, including the employee journey, continuous listening, organizational climate, engagement, and converting feedback into actionable improvements.

• Familiarity with HR processes related to SAP SuccessFactors.

• Capability to identify opportunities for applying Qualtrics within the SAP SuccessFactors framework.

• Experience in designing questionnaires, defining target audiences, configuring surveys, and developing dashboards and reports.

• Strong analytical skills to interpret data and effectively communicate conclusions and recommendations.

• Excellent written and verbal communication skills, organizational abilities, and the capability to lead engagements with clients and multidisciplinary teams.

• Aptitude for managing multiple demands and projects concurrently, with a focus on deadlines and quality of outcomes.

• Proficiency in English is advantageous.

• Experience in Employee Experience projects that incorporate Qualtrics integrated with SAP SuccessFactors is a plus.

• Functional knowledge of additional SAP SuccessFactors modules is a bonus.

🏝️ Benefits

• Equal opportunities for everyone.

• Support for professional development.

• An environment that acknowledges employees' needs.

• An inclusive organization that appreciates diversity.