Quality Management Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in the creation and dissemination of top-notch materials that articulate data analysis findings, educational content, and various program communications.

• Enhance overall quality management by collaborating with authors, subject matter experts, and colleagues.

• Implement the quality management process throughout the development and execution phases of program outputs.

• Evaluate materials and communications to ensure compliance with predefined quality standards.

• Offer constructive feedback to authors regarding necessary changes to meet quality benchmarks.

• Work alongside clients, program leadership, and task areas to pinpoint and document quality requirements.

• Aid in the development and upkeep of quality management processes that align with client and GDIT standards.

• Review and edit communications intended for clients and the public.

• Conduct document audits and reviews, including recording findings, remediation actions, and final decisions.

• Oversee and manage multiple concurrent projects, prioritizing tasks to ensure timely and precise completion.

⛳️ Requirements

• Bachelor’s degree; relevant work experience may be considered in place of a degree.

• A minimum of 2 years of related experience.

• Proficient in Microsoft Office Suite at an intermediate level.

• Competent in Adobe Acrobat Pro at an intermediate level.

• Familiar with SharePoint, including document sharing and version control at an intermediate level.

• Understanding of Jira/Confluence.

• Experience in the federal, state, or private payer healthcare industry.

• Proven experience in proofreading and editing communications for clients and the public.

• Capability to comprehend client needs and align deliverables with the appropriate communication style and voice.

• Experience in conducting document audits/reviews, including documenting findings, remediation actions, and final decisions.

• Ability to manage and oversee multiple diverse projects simultaneously and prioritize workload effectively.

• Exceptional writing skills.

• Strong interpersonal communication abilities.

• High level of attention to detail.

• Familiarity with Section 508 compliance is preferred.

• Experience with CommonLook Suite is preferred.

• Experience with Box is preferred.

• No security clearance is necessary.

• U.S. citizenship is not a requirement.

• Less than 10% travel is expected.

• Scheduled for 40 hours per week.

🏝️ Benefits

• Comprehensive medical plan options, some of which include Health Savings Accounts.

• Options for dental plans.

• Choices for vision plans.

• 401(k) plan featuring pre-tax and post-tax contribution options.

• Company 401(k) matching contributions.

• Flexible work weeks where feasible.

• Paid vacation, sick, and personal time off.

• Paid holidays.

• Paid parental leave.

• Paid military leave.

• Paid bereavement leave.

• Paid jury duty leave.

• Typically, new employees receive 15 days of paid leave per calendar year.

• An additional 10 paid holidays each year.

• Eligible employees can receive up to 160 hours of paid family leave in a rolling 12-month period.

• Short- and long-term disability benefits.

• Life insurance coverage.

• Accidental death and dismemberment insurance.

• Personal accident insurance.

• Critical illness insurance.

• Business travel and accident insurance.

• AI-driven career tools to identify career advancements and learning opportunities.

• An internal mobility team dedicated to supporting career aspirations.

• Wellness packages.

• Competitive salary.

• An award-winning culture of innovation.

• A workplace that is friendly to military personnel.